Maytag MHWC7500YW - Manuel (Page 25)

25
Washer not performing as expected (cont.)
If you experience Possible causes Solution
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
Select RINSE/SPIN and DRAIN/SPIN to remove any water
remaining in the washer. The washer door will unlock at the end
of the drain.
Water remaining in washer after cycle. Door locked at end of
wash cycle
For best performance, not all
settings are available with each cycle,
and some options cannot be used
together.
Desired setting or
option does not light
See the “Cycle Guide” for the available settings and options for
each cycle.
Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Washer not loaded as recommended.
Small items may have been caught in pump. Empty pockets and use garment bags
for small items.
A tightly packed or unbalanced load may not allow the washer
to spin correctly, leaving the load wetter than normal. See “Cycle
Guide” for load size recommendation for each cycle.
Washer not draining/
spinning, loads are
still wet
Drain hose extends into standpipe
farther than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Suds from regular detergent or using too
much detergent can slow or stop draining or spinning. Always
measure and follow manufacturer’s directions for your load.
To remove extra suds, Select RINSE/SPIN and DRAIN/SPIN.
Do not add detergent.
The load may be out of balance. Avoid washing single items. Balance a single item such as a rug
or jeans jacket with a few extra items.
The drain hose is clogged, or the
end of the drain hose more than
55" (1.4 m) above the floor.
Lower drain hose if the end is higher than 55" (1.4 m) above the
floor. Remove any clogs from drain hose. See “Drain System”
in the “Installation Instructions.”
The drain hose fits too tightly
in the standpipe, or is it taped
to the standpipe.
The drain hose should be loose yet fit securely. Do not seal the
drain hose with tape. The hose needs an air gap. See “Route the
Drain Hose” in the “Installation Instructions.”
The drum has clothing stuck between
spin basket and outer tub.
Rotate drum by hand to check for any binding of the spin
basket and outer tub. Move open end drum up and down while
holding outer tub steady and check for looseness (more than
1/4" (6.35 mm) of movement).
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
It will take 1 minute for the door to unlock.
Failure mode will lock the door. Turn knob to OFF or press and
hold START to exit, then wait for the door to unlock.
Wait for the water temperature to drop.
Water did not completely drain out of
washer during the spin.
Error code is displayed.
Water temperature is hotter than 104°F
(40°C).
Door will not unlock
Washing many loads. Your hot water tank may not have enough hot water to keep up
with the number of hot or warm washes. This is normal.
TROUBLESHOOTING