Apple AppleCare Protection Plan for iPad Manuel d'utilisation

Page 16

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16 English

you seek service in a country that is not the country of purchase,

you may be responsible for shipping and handling charges,

compliance with applicable import and export laws, custom

duties, V.A.T. and other associated taxes and charges.

For international service, Apple may repair or exchange defective

products and parts with comparable products and parts that

comply with local standards.

d. Obtaining Repair or Replacement Service. To obtain service

under this Plan, access the Apple website

(www.apple.com/support/country) or call the toll-free telephone

number listed below. Telephone numbers may vary according to

your location. When accessing the website, follow the instructions

for requesting repair service provided by Apple. If calling, an

Apple technical support representative will answer, request your

Plan Agreement Number, advise you and determine what service

is necessary for the Covered Equipment. All service is subject to

Apple’s prior approval. Location of service may vary due to your

location. Keep your Plan Confirmation document and the original

sales receipt for your Covered Equipment and your Plan. Proof

of purchase may be required if there is any question as to your

product’s eligibility for Plan coverage.

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