Apple AppleCare Protection Plan for iPad Manuel d'utilisation

Page 14

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14 English

(ii) Direct mail-in service. If Apple determines that your Covered

Equipment is eligible for mail-in service, Apple will send you

prepaid way bills (and if you no longer have the original

packaging, Apple may send you packaging material) and

you will ship the Covered Equipment to Apple’s repair

service location in accordance with its instructions. Once

service is complete, the Apple repair service location will

return the Covered Equipment or a replacement product to

you. Apple will pay for shipping to and from your location if

all instructions are followed.

(iii) Do-It-Yourself service is available for the Covered Equipment

and many Covered Equipment parts or accessories, allowing

you to service your own product. If Do-It-Yourself service

is available in the circumstances, the following process

will apply.

(A) Do-It-Yourself service where Apple requires return

of the replaced product or part. Apple may require a

credit card authorization as security for the retail price

of the replacement product or part and applicable

shipping costs. If you are unable to provide credit card

authorization, Do-It-Yourself service may not be available

to you and Apple will offer alternative arrangements for

service. Apple will ship a replacement product or part to

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