Before calling service, Product rating label, Thermador® support – Thermador Masterpiece Series Gas Cooktop Installation Instructions Manuel d'utilisation

Page 13: Service, Parts and accessories, E calling service, Oduct rating label, Service parts and accessories

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13

Before Calling Service

If the igniters do not spark or the “on” indicator lights

(available in some models) do not glow, check the power

source to see if a fuse has blown or if the circuit breaker

has tripped.

Refer to the Statement of Limited Warranty in the Use

and Care Manual. See the Use and Care Manual for

troubleshooting information.

Product Rating Label

The rating label shows the model number and the FD

number (production number/product’s unique identifier)

of your cooktop. It is located on the underside of the

cooktop.

Rating Label Location

Model Number and FD Number

The model number and the FD number of your appliance

are found on the rating label. Make a note of these

numbers in the space below to save time in the event

your appliance requires service.

Keep your invoice or escrow papers for warranty

validation if service is needed.

THERMADOR® Support

Service

We realize that you have made a considerable

investment in your kitchen. We are dedicated to

supporting you and your appliance so that you have

many years of creative cooking.
Please do not hesitate to contact our STAR® Customer

Support Department if you have any questions or in the

unlikely event that your THERMADOR® appliance needs

service. Our service team is ready to assist you.

USA

800-735-4328
www.thermador.com/support

Canada

800-735-4328
www.thermador.ca

Parts and Accessories

Parts, filters, descalers, stainless steel cleaners and more

can be purchased in the THERMADOR® eShop or by

phone.

USA

http://store.thermador.com/us

Canada

If you live in any of the Atlantic provinces, Ontario, or

Québec contact:

Marcone

1.800.287.1627

If you live in any of the Territories, Manitoba,

Saskatchewan, Alberta, or British Columbia contact:

Reliable Parts

1.800.663.6060

$

A Rating Label

Model #

FD #

Thermador

Customer Support

800-735-4328

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