Manitowoc Ice RF - Manuel (Page 25)

Customer Support Section 5
27 Part Number 000007644 3/11
Commercial Ice Machine Warranty
LIMITED WARRANTY
Manitowoc Ice a division of Manitowoc FSG Services, LLC,
(“Company”) warrants that new RF Flake Ice Machines sold by
Company shall be free of defects in material or workmanship under
normal and proper use and maintenance as specified by the Company
and upon proper installation and start-up in accordance with the
instruction manual supplied.
WHAT IS COVERED
• Parts for a period of three (3) years.
• Labor for a period of two (2) years.
• Compressor parts for five (5) years and labor for two (2) years.
The RF Flake Ice Machine warranty begins on the date of the original
installation. This warranty shall not apply to any ice machine initially
installed more than five (5) years from the serial number production
date.
The obligation of the Company under this warranty is limited to the
repair or replacement of parts, components, or assemblies that in the
sole opinion of the Company are defective. This warranty is further
limited to the cost of parts, components or assemblies and standard
straight time labor charges (excluding the compressor warranty) at the
servicing location.
Time and hourly rate schedules, as published from time to time by the
Company, apply to all service procedures. Additional expenses
including without limitation, travel time, overtime premium, material
cost, accessing or removal of the RF Flake Ice Machine, or shipping
are the responsibility of the purchaser, along with all maintenance,
adjustments, cleaning, and ice purchases. Labor covered under this
warranty must be performed by an approved Company contracted
Service Representative or a refrigeration service agency as qualified
and authorized by the Company’s local Distributor. The Company's
liability under this warranty shall in no event be greater than the actual
purchase price paid by purchaser for the RF Flake Ice Machine.
EXCLUSIONS FROM COVERAGE
• Repair or replacement of parts required because of misuse,
improper care or storage, negligence, alteration, use of
incompatible supplies or lack of specified maintenance shall be
excluded.
• Normal maintenance items.
• Failures caused by improper or erratic voltages, adverse
environmental or water conditions, improper drainage, interruption
in electrical or water supply.
• Improper or unauthorized repair.
• Any RF Flake Ice Machine that has been installed and/or
maintained inconsistent with the instructions provided by the
Company.
• Parts subject to damage beyond the control of Company, or to RF
Flake Ice Machine’s which have been subject to accidents,
damage in shipment, fire, floods, other hazards or acts of God that
are beyond the control of the Company.
• This Limited Warranty shall not apply if the RF Flake Ice Machine's
refrigeration system is modified with a condenser, heat reclaim
device, or parts and assemblies other than those manufactured by
the Company, unless the Company approves these modifications
for specific locations in writing prior to the commencement of such
modification.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all claims
based on failure of, or defect in, RF Flake Ice Machines sold
hereunder, whether the failure or defect arises before or during the
warranty period, and whether a claim, however instituted, is based on
contract, indemnity, warranty, tort (including negligence), strict liability,
implied by statute, common-law or otherwise, and Company and
agents shall not be liable for any claims for personal injuries or
consequential damages or loss, howsoever caused. Upon the
expiration of the warranty period, all such liability shall terminate. THE
FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, WHETHER WRITTEN, ORAL, IMPLIED OR
STATUTORY NO IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR PARTICULAR PURPOSE SHALL APPLY, COMPANY
DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF
OTHERS
REMEDIES
The liability of Company for breach of any warranty obligation
hereunder is limited to: (i) the repair or replacement of the RF Flake Ice
Machine on which the liability is based, or with respect to services, re-
performance of the services; or (ii) at Company’s option, the refund of
the amount paid for said equipment or services. Any breach by
Company with respect to any item or unit of equipment or services
shall be deemed a breach with respect to that item or unit or service
only.
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
• Complete and return warranty registration card or register on line
within five (5) days from the installation date.
• All warranty service must be preformed by an approved
Manitowoc contracted or authorized Service Representative.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of
Wisconsin, USA, excluding their conflicts of law principles. The United
Nations Convention on Contracts for the International Sale of Goods is
hereby excluded in its entirety from application to this Limited
Warranty.
To secure prompt and continuing warranty service, the warranty
registration card must be completed and sent to the COMPANY within
five (5) days from the installation date.
Complete the following and retain for your record:
Distributor/Dealer _________________________________________ _____________________________________________________________
Model Number ___________________________________________ Serial Number ______________________________________________
Installation Date __________________________________________ _____________________________________________________________
MANITOWOC ICE, INC. 2110 So. 26th St., P.O. Box 1720, Manitowoc, WI 54221-1720
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Telephone: 920-682-0161 Fax: 920-683-7585 Web Site - www.manitowocice.com Form 80-0375-3 Rev. 01-02