Service, Before calling service, Troubleshooting – Bosch HSLP451UC Manuel d'utilisation

Page 33

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English 31

Service

Before Calling Service

Troubleshooting

If you encounter a problem, it often will merely be something minor. Before you call customer service, consider the
suggestions and instructions below.

PROBLEM POSSIBLE

CAUSE

TIP/SOLUTION

Appliance is not working

Cord is not plugged in

Connect appliance to power.

Power outage

Check if other kitchen appliances are
working.

Circuit breaker may be tripped.

Reset breaker.

Faulty operation

Turn off power to the appliance at the
main power supply (fuse or breaker box)
and turn it back on after approximately
10

seconds.

Appliance does not start

Appliance door is not closed all the way.

Close the appliance door.

Water tank empties without any
apparent reason. Evaporator dish
is overflowing.

Water tank was not closed properly.

Close the tank lid until it clearly snaps into
place.

Tank lid seal is dirty.

Clean the seal.

Tank lid seal is not functioning.

A new water tank may be purchased

through customer service.

Evaporator dish has been boiled
dry even though the water tank is
full

Water tank was not inserted correctly.

Slide in the water tank until it locks into
place.

Supply line is clogged.

Descale appliance.

A "plop" noise can be heard when

cooking

Temperature change affecting frozen food
and caused by water vapor.

This is normal.

Steam escapes from the vent
openings when cooking

This is normal.

Appliance no longer produces

steam correctly

The appliance needs to be descaled.

Descale appliance.

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