Dell XXX - Manuel (Page 13)

Product Information Guide 13
will return the repaired or replacement products to you. We will pay to ship the
repaired or replaced products to you if you use an address in the United States
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will
ship the product to you freight collect.
If we determine that the issue is not covered under this warranty, we will notify
you and inform you of service alternatives that are available to you on a fee
basis.
NOTE:
Before you ship the product(s) to us, make sure to back up the data on the
hard drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential,
proprietary, or personal information; lost or corrupted data; or damaged or lost
removable media.
During the remaining years: For the remaining period of the limited warranty,
we will replace any defective part with new or refurbished parts, if we agree that
it needs to be replaced. When you contact us, we will require a valid credit card
number at the time you request a replacement part, but we will not charge you
for the replacement part as long as you return the original part to us within 30
days after we ship the replacement part to you. If we do not receive the original
part within 30 days, we will charge to your credit card the then-current standard
price for that part.
We will pay to ship the part to you if you use an address in the United States
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will
ship the part freight collect. We will also include a prepaid shipping container
with each replacement part for your use in returning the replaced part to us.
NOTE:
Before you replace parts, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). We are not responsible
for lost or corrupted data.