Breville DIE CAST PROGRAMMABLE BES820XL - Manuel (Page 29)

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pROBLEM pOSSIBLE CAuSES WHAT TO DO
Machine is making a loud and
continuous pumping noise Water tank is empty Refer to step 1 – ‘Filling The Water Tank’, page 14 .
Water tank is not securely in place Refer to step 1 – ‘Filling The Water Tank’, page 14 .
Coffee is too weak or watery Coffee grind is not fine enough Ensure you use a suitable espresso grind. Use
a dark roast coffee generally labelled ‘Espresso
Blend’.
Refer to ‘The Grind’ on page 22.
No steam/hot water is generated Machine is not turned on Ensure the machine is plugged in and the power
is on.
Water tank is empty Refer to step 1 – ‘Filling The Water Tank’, page 14.
Selector Control is not in ‘Steam’ or ‘Hot
Water’ position Turn the selector control to the ‘Steam’ or ‘Hot
Water’ position.
Steam Wand is blocked Use the pin on the cleaning tool to clear the
opening. If the steam wand continues to be
blocked remove the tip of the steam wand using
the spanner in the middle of the cleaning tool.
Refer
to ‘Care and Cleaning’, page 24.
Milk is not foamy after texturing Not enough steam Steam wand may be blocked. Refer to “Care and
Cleaning’, page 24.
Milk is not fresh and cold Milk must be cold and fresh. Refer to ‘How To
Texture Milk For A Cappuccino Or Latté’, page 19.
Machine is not working The unit appears to be ‘on’ but the
machine ceases to operate The safety thermal-cut may have activated due to
the pump overheating. Turn the machine off and
allow it to cool for about 30-60 minutes.