Service, Troubleshooting chart data plate – Bosch HBLP751UC Manuel d'utilisation

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English 27

Service

Troubleshooting Chart

Data Plate

The data plate shows the model and serial number. Refer
to the data plate on the appliance when requesting service.
The data plate is located on the underside of the control
panel:

How to Obtain Service or Parts

To reach a service representative, see the contact
information at the front of the manual. Please be prepared
with the information printed on your product data plate
when calling.

Oven Problem

Possible Causes and Suggested

Solutions

Oven door is
locked and will
not open, even
after cooling.

Turn the oven off at the circuit
breaker and wait five minutes. Turn
breaker back on. The oven should
reset itself and will be operable.

Oven is not
heating.

Check circuit breaker or fuse box to
your house. Make sure there is
proper electrical power to the oven.
Be sure oven temperature has been
selected.

Oven is not
cooking evenly.

Refer to cooking charts for
recommended rack position. Check
"Getting the Most Out of Your
Appliance
" for tips and suggestions.

Baking results
are not as
expected.

Refer to cooking charts for
recommended rack position. Check
"Getting the Most Out of Your
Appliance
" for tips and suggestions.
Adjust oven calibration if necessary.
See "Oven Temperature Offset"
under "Customer Settings".

Food takes
longer to cook
than expected.

The oven is carefully calibrated to
provide accurate results. However,
the temperature can be offset if food
is consistently too brown or too light.
See "Oven Temperature Offset"
under "Customer Settings".

Food is
overcooked.

The oven is carefully calibrated to
provide accurate results. However,
the temperature can be offset if food
is consistently too brown or too light.
See "Oven Temperature Offset"
under "Customer Settings".

Oven light is not
working
properly.

Replace or reinsert the light bulb if
loose or defective. Touching the bulb
with fingers may cause the bulb to
burn out.

Oven light does
not turn off.

Check for obstruction in oven door.
Check to see if hinge is bent.

Cannot remove
lens cover on
light.

There may be soil build-up around
the lens cover. Wipe lens cover area
with a clean, dry towel prior to
attempting to remove the lens cover.

Oven is not self
cleaning
properly.

Allow the oven to cool before
running self clean. Always wipe out
loose soils or heavy spillovers before
running self clean. If oven is badly
soiled, set oven for the maximum
self clean time.

Clock and timer
are not working
properly.

Make sure there is electrical power
to oven.

"E" and a
number appears
in display and
control beeps.

This is a fault code. Press any key to
stop beeping. Reset oven if
necessary. If fault code remains,
record fault code, cancel oven, and
call authorized service technician.

With a new oven
there is a strong
odor when oven
is turned on.

This is normal with a new oven and
will disappear after a few uses.
Operating the self clean cycle also
"burns-off" the smell more quickly.

Control does not
react when a key
is touched.

Be sure that surface is clean and
dry. Touch the center of the touch
key. Use the flat part of your finger.

Warm air or
steam escapes
from oven vent.

It is normal to see or feel steam or
warm air escaping from the oven
vent. Do not block the vent.

Cooling fan runs
even when the
oven is turned
off.

This is normal. The cooling fan will
continue to run, even after the oven
has been turned off, until the oven
has cooled sufficiently.

Oven Problem

Possible Causes and Suggested

Solutions

Data Plate

Location

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