Troubleshooting – Philips SRU8010-17 Manuel d'utilisation

Page 38

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Troubleshooting

The Favorites you set up don’t operate your device.

Make sure you selected the correct device (TV, Cable, Sat,
etc., when you set up each favorite. See Add/Edit Favorites
page 29 to change the device type for your favorite(s).

The Remote’s hard keys do not operate your product.

Make sure the remote is set to the correct Mode by
pressing the MODE key follow by the appropriate Side
Key for the device mode you desire.

Program the remote with a new code.

The remote may not contain the code for your device. Try
learning the codes you need from your old remote.

Install new batteries.

The remote does not operate some features of your product.

Program the remote with a new code.

The remote may not be able to operate all features of your
product or key names might be different than your product.
Try learning codes from your old remote.

Having problems with learning?

See Learning Tips on page 16.

If some learned keys transmit multiple times, e.g. if a
learned Channel Up key changes more than one channel
when you press it, or Up/Down/Left/Right navigation keys
move more than one step when you press the learned key;
try just giving the key to be learned a quick press (when
you learn it) rather than holding the key pressed until the
screen displays Success.

Your TV turns on when you press a Favorite key.

Some types of TV, e.g. Philips flat panel TVs turn on and
go to the selected channel when you press a channel
number while the TV is off. So for this type of TV pressing
a favorite key will do the same thing (but it might not work
for 3 digit channels, e.g. 550).

Forgot your KidSafe code?

Just remove and reinsert the batteries to reset KidSafe (but
don’t let your Kids see this Owner’s Manual).

For help with setup, please call: 919-573-7854.

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