Sony TA-VE610 - Manuel (Page 21)

21 EN
Getting Started Additional Information Additional Information
Troubleshooting
If you experience any of the following difficulties while
using the amplifier, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.
There’s no sound or only a very low-level sound is heard.
/ Check that the speakers and components are connected
securely.
/ Make sure you select the correct component on the
amplifier.
/ Make sure you set the SPEAKERS selector correctly
(see page 6).
/ Press MUTING on the remote if “MUTING” is shown
in the display.
/ The protective device on the amplifier has been
activated because of a short circuit. Turn off the
amplifier, eliminate the short-circuit problem and turn
on the power again.
The left and right sounds are unbalanced or reversed.
/ Check that the speakers and components are connected
correctly and securely.
/ Adjust the BALANCE control.
Severe hum or noise is heard.
/ Check that the speakers and components are connected
securely.
/ Check that the connecting cords are away from a
transformer or motor, and at least 10 feet (3 meters)
away from a TV set or fluorescent light.
/ Place your TV away from the audio components.
/ Make sure you connect a ground wire to the y SIGNAL
GND terminal.
/ The plugs and jacks are dirty. Wipe them with a cloth
slightly moistened with alcohol.
No sound is heard from the center speaker.
/ Select a PRO LOGIC or MOVIE (except MONO
MOVIE) sound field (see pages 16 and 17).
/ Select the appropriate center mode (see page 15).
/ Adjust the speaker volume appropriately (see page 15).
A component cannot be selected.
/ Check the FUNC HOOK UP setting of the component
(see page 12).
Recording cannot be made.
/ Check that the components are connected correctly.
/ Select the source component with the VIDEO/AUDIO
FUNCTION buttons.
/ You cannot record audio from a program source
connected to the 5.1 INPUT jacks (see page 13).
No sound or only a very low-level sound is heard from
the rear speakers.
/ Select the appropriate center mode (see page 15).
/ Adjust the speaker volume appropriately (see page 15).
/ Make sure you turned on the sound field.
Surround effect cannot be obtained.
/ Turn on the sound field.
/ Make sure that the SPEAKERS selector is set to A or B
when you use two sets of front speakers.
No picture or an unclear picture appears on the TV
screen or on the monitor.
/ Select the appropriate function on the amplifier.
/ Set your TV to the appropriate input mode (press TV/
VIDEO on the remote for Sony TVs).
/ Place your TV away from the audio components.
The remote does not function.
/ Point the remote at the remote sensor g on the
amplifier.
/ Remove the obstacles in the path of the remote and the
amplifier.
/ Replace both batteries in the remote with new ones if
they are weak.
/ Make sure you select the correct function on the
remote.
/ Pressing TV CONTROL ON sets the remote to operate
the TV only. In this case, press one of the SYSTEM
CONTROL/FUNCTION buttons before operating the
amplifier (etc.).
/ Press POWER on the main unit to turn on the amplifier
and check the FUNC HOOK UP setting of the
component you want to use. If the component is set to
–N–, the amplifier and the component will not turn on
when you press respective SYSTEM CONTROL/
FUNCTION button.