Troubleshooting – Fisher & Paykel CG365C Manuel d'utilisation

Page 28

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26

Troubleshooting

Troubleshooting chart

Problem

Possible solutions

My cooktop does not
light.

Check it is plugged in and there is power to the wall socket.

The gas ignitors may be dirty. These can be easily cleaned with
a toothbrush and rubbing alcohol.

The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat.

Check the gas supply valve is turned on and the supply to the
house is working. Gas should be heard when you turn a burner
on.

My burner flames are
yellow/slow to start.

The burner parts may not be located properly. Check the
assembly and make sure the burner cap is sitting flat.

If you use bottled gas, this may indicate you are getting near
the end of the bottle.

Check that the burner parts are not blocked with water.

The gas pressure may not be correct, check with your service
person/installer.

One of my burners has an
uneven flame.

Check the burner parts are assembled correctly and that the
burner cap is sitting flat on the burner.

My cooktop is sparking.

Your cooktop thinks that the flame has gone out. This could be
caused by drafts disturbing the flame eg using a down draft.

Check that the ignitor is clean and dry.

Your power supply may not be properly grounded or, in an
older house, the correct wiring polarity may not have been
observed. Check with your service person/installer.

The flame goes out at low
settings.

Gas supply pressure may be low, check with service person/
installer.

Low setting may be incorrect, check with your service person/
installer.

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