Aquascape IonGen Generation G2 (95012) - Manuel (Page 8)

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Problem Cause Solution
5. low copper level Copper being used It is not unusual to have low or even
no copper level readings on the test
kit, no matter how high the IonGen’s™
ionization level setting. This is due to
the copper being used within the water
feature. Periodic copper testing will
ensure that the levels are below the
maximum level of .25 ppm.
6. High copper level Ionizing level set too high Reduce ionizing indicator to 1 bar or
unplug Control Panel until copper level
is below 0.25 ppm. A partial water
change can also be conducted for
quicker copper level decrease.
7. excessive Debris Raise ionization level
Insufficient flow through Flow Chamber See #3 solution
Scale build-up or debris
suffocating Probe
See #3 solution
Water chemistry outside of targeted
water parameters
See Targeted Water Parameters section
below the troubleshooting table
For more information about our company or products, please visit our website at www.aquascapeinc.com
or call us at (US) 1-866-877-6637 (CAN) 1-866-766-3426
©2012 Aquascape, Inc. • All Worldwide Rights Reserved 95054.012012
targeted water Parameters for oPtimal Performance
To achieve the best results with the IonGen ™ it is recommended
that the water feature’s water is within the water parameters
listed in the table below. The water feature’s water parameters
can change during the season, especially in features that
experience high evaporation. Many times a simple water
change can help reset the water feature’s water parameters.
Alkalinity is an important parameter for the proper function of
the IonGen ™ . one easy ways to raise low alkalinity levels is
to use ordinary baking soda. Adding ¼ cup (0.15 pounds)
per 1,000 gallons will typically raise the alkalinity by 10
mg/l (ppm). Raising the alkalinity should not be done all at
once, but over a period of days. one easy way to lower high
alkalinity is performing a water change.
copper: less than 0.25 ppm
alkalinity: 100 - 250 ppm
troubleshooting guide
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