Aquascape IonGen Generation 1.5 (95013) - Manuel (Page 5)

5
Maintenance
• It is recommended to shut
down the IonGen ™ System
in regions that have climates
that experience cold-freezing
temperatures. This will help
prolong the life of the probe.
• The Control Panel is weather
resistant, but steps to protect
it from the elements, such as
mounting the panel above the
ground, are recommended to
maximize its lifespan.
• The Flow Chamber, when
plumbed directly into the
recirculating system, needs to be
located in a region that will drain
for servicing the replaceable
IonGen ™ Probe, as well as
allowing the Flow Chamber
fitting to over-winter.
• If shutting down the water
feature during the winter, make
sure the plumbing line is drained
free of water. Failure to do this
may cause water remaining
in the plumbing line to freeze,
potentially cracking the
Flow Chamber.
• The Flow Chamber, when set
in the skimmer or inside the
pond, should be removed
and stored inside.
• Prior to restarting the IonGen ™
it is a good idea to remove and
inspect the Probe to make sure
it is free of debris and scale
build-up and not close to being
exhausted. Scrape away any scale
build-up from the Probe’s bars.
Replace Probe if it appears to be
close to exhausted.
Winterization
Problem Cause Solution
1. Power Light Not Illuminated No AC power Check GFI and incoming power
Debris stuck on Probe Remove Probe and clean debris and any scale build-up off bars
Controller failure Contact Dealer or Installer
2. Ionizing Light Illuminated Red Probe exhausted Inspect and replace Probe if exhausted
3. Ionization light flashing green or
not able to raise ionization level to
maximum bars
Insufficient water flow
through flow chamber
Make sure the Probe is receiving enough water flow. Make sure red dot on top of Probe fitting is in line with the direction
of the water flow through the flow chamber.
Move Probe to area of greater water flow. Plumbing into the water feature’s recirculating system is the most effective
method. If the Flow Chamber is set in the skimmer or pump vault you can remove the probe fitting from the Flow Chamber
and submerge the bare Probe into skimmer or pump vault. This will further improve flow across the Probe’s bars.
The red dot on the top of the Probe fitting indicates proper orientation of the Probe when installed into the Flow
Chamber. Make sure the red dot is lined up with the direction of the water flow through the Flow Chamber. Proper
orientation of the Probe will maximize the IonGen’s ™ performance. (See Fig. 7 on page 4)
Debris stuck on Probe Remove Probe and clean debris and any scale build-up off bars
4. Continued Scale Build-up
on Probe Bars
Insufficient water
flow across Probe
See #3 Ionization light flashing green or not able to raise ionization level to maximum bars.
5. Low Copper Level Ionizing level set too low Raise Ionizing level
Insufficient flow through
Flow Chamber
Increase pump run time or move Flow Chamber to higher flow location
Probe exhausted Inspect and replace Probe if exhausted
6. High Copper Level Ionizing level
set too high
Reduce ionizing indicator to 1 bar or unplug Control Panel until copper level is below 0.25 ppm.
A partial water change can also be conducted for quicker copper level decrease.
7. Cloudy Water/Excessive Debris Low copper level Raise ionization level
Insufficient flow through
Flow Chamber
Increase pump run time or move Flow Chamber to higher flow location
Debris stuck on Probe Remove Probe and clean debris and any scale build-up off bars
Outside of targeted
water parameters
See Targeted Water Parameters table
ImPOrTANT: Before starting the IonGen ™ on existing water features, it is recommended to thoroughly clean the pond of as much debris as
possible. This will maximize the ion’s effectiveness, and speed to achieve desired results. The more debris and dirtier the water feature, the
longer it will take for the IonGen ™ to provide noticeable results.
Troubleshooting Guide
Continued on page 6
The replaceable IonGen ™ probe
will typically last 1 or more seasons
depending on the usage, quality of
water and water chemistry of the water
feature. The IonGen ™ display will read
“00” when the probe is completely
exhausted or there is a fault in the
operation of the system.
• It is recommended to visually
inspect the bars on the probe from
time to time, and replace the probe
if the bars are significantly worn.
• The IonGen ™ does contain a built-in,
self cleaning mechanism, but
requires sufficient water flow to work
properly. An excessive build-up of
scale on the bars is an indicator that
there may not be sufficient water
flow. The scale will decrease the
distribution of ions being released
into the water, as well as affect
the ability to raise and lower the
control panels ionization level. Scale
build-up can easily be brushed or
scraped off the bars, immediately
improving probe performance. If you
notice scale repeatedly building up,
you may want to move the probe to a
location with higher water flow, such
as plumbed directly into the main
recirculating system.
• Starting out each year with a new
probe is recommended and will
significantly boost the performance
of the IonGen ™ .