How the humidifier works troubleshooting, Technical support – GeneralAire 1000 SERIES Elite Manuel d'utilisation

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1. Turn off water supply and electrical power to humidifier.
2. Remove cover, water distributor trough, evaporator pad, pad rails and drain pan. Clean excessive mineral
deposits from the distributor trough, drain pan, pad rails and humidifier cabinet. A solution of 1/2 vinegar & 1/2
water will help loosen mineral deposits. Inspect drain hose, clean or replace as necessary.
3. Replace humidifier evaporator pad if necessary. (Part number GA19) Install trough, pad rails and drain pan.
Replace cover, reconnect electrical plug. Replace evaporator pad yearly for peak performance.
4. In heavy mineral areas or if the solenoid valve fails to function disconnect the 1/4” water supply line from the
solenoid valve. Carefully pull the strainer screen (P.N. 900-8) from the valve body (P.N. 900-6). Clean the
mineral deposits from all parts. If the orifice is clogged, it may be opened by inserting a small pin. Reinsert
the filter into the valve body.
5. Reconnect the 1/4” water line to the solenoid valve if necessary. Turn on the water supply and check all points
for leakage. The operation of the unit may be checked by starting the furnace. The humidifier operates only
when the furnace blower is running or the burner circuit is energized. The humidifier is now ready for
operation.
6. During the summer, turn off water supply and electrical power to humidifier.

The operating principle of the humidifier is based on the most efficient and economical means of evaporating water to the air. The heat necessary for

evaporating water is produced by the furnace.The water supply to the humidifier is controlled by the electric solenoid valve. The solenoid valve and
humidifier fan are controlled by a humidistat connected through an isolation relay. The humidistat is designed for wall mounting in the living area or surface
mounting on the return air duct.

Water flows through a strainer, is metered through an orifice to provide the proper amount of water, and is supplied to the evaporator pad by the distributor
trough. Air from the warm air plenum is pulled through the wetted evaporator pad by the humidifier fan and returned to the warm air plenum to be circulated
through the living area. Moisture is evaporated to the air passing through the evaporator pad.

Minerals are not blown into the air stream as occurs in atomizing humidifiers; they are left on the evaporator pad where a high percentage is carried off with

the waste water. When the humidifier is installed and operating, no adjustments are necessary other than setting the control knob on the humidistat to the

desired level of humidification. To turn the humidifier off, close water supply valve, switch electrical power off and turn humidistat off.

ELECTRICAL RATING: 24 VAC/ 60 Hz.

DO NOT SET RELATIVE HUMIDITY TOO HIGH DURING COLD WEATHER.
EXCESSIVE HUMIDITY MAY CAUSE CONDENSATION ON WINDOWS OR IN WALLS.
REFER TO RECOMMENDED SETTINGS AS DESCRIBED IN THE HUMIDISTAT OWNERS MANUAL.

HOW THE HUMIDIFIER WORKS

TROUBLESHOOTING

SYMPTOMS

DIAGNOSTIC STEP

Humidifier will not operate

Humidifier runs without

furnace operation or humidifier

never shuts off

Proper voltage present at solenoid

valve (24 VAC) but no water flow

Too much humidity in home and/or

condensation on windows

1. Set thermostat to operate both furnace burner and blower. Operation may be necessary for system power.

2. Humidity level in home may be higher than humidistat setting. Increase humidity setting on humidistat.*

3 . Verify water supply is on.

4. Check for voltage at the solenoid valve. Voltage should be 24VAC. Bypass the humidistat if necessary to isolate

the solenoid valve circuit.

5. Verify wiring of humidifier and humidistat.

6. Contact authorized General Aire contractor to verify voltage in and out of the relay board and replace if necessary.

1. Verify water supply is on

2. Verify metering orifice is not obstructed. Very hard water with high mineral content may restrict the metering

orifice in as little as one heating season. Replace metering orifice if restricted. (part number GA4231)

1. Verify humidifier and humidistat wiring. Humidifier should operate with furnace burner or blower cycle.

1. Reduce the setting on the humidistat. Refer to CARE AND MAINTENANCE section of this manual to estimate a

humidity setting for the home based on outside temperature. *

* Humidistat is generally located on furnace return plenum or on an inside wall in the living space.

Where can I purchase

replacement parts?

1. Replacement parts can purchased through your authorized GeneralAire contractor or visit www.GeneralAire.com

for more information.

USA CUSTOMERS
General Filters, Inc.
43800 Grand River Ave.
Novi, MI 48375
www.GeneralAire.com
[email protected]
Toll Free (866) 476-5101

CANADIAN CUSTOMERS
Canadian General Filters, Ltd.
400 Midwest Rd.
Toronto, ON M1P3A9 Canada
www.CGFProducts.com
[email protected]
Tel. (416) 757-3691

TECHNICAL SUPPORT

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