Epson WorkForce 845 - Manuel (Page 32)

32 Problems and Solutions
The product cannot connect to the wireless router or access
point
■ Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■ Make sure that the product is within range of your router or access point.Contact
your router manufacturer for details.
The product does not appear in the printer window
(Mac OS X)
■ Make sure the printer driver was installed correctly and that your computer’s TCP/IP
settings are configured correctly.
■ Make sure the product is connected to the same network as your Mac.
The product’s WiFi light is on but you cannot print
■ Your router might not be assigning IP addresses automatically using DHCP. If it isn’t,
you will need to set the product’s IP address manually. Make sure it is set correctly for
your network. Contact your router manufacturer for assistance.
■ Make sure your firewall or security software is not set to block port 3629 (TCP/
UDP). Contact your firewall manufacturer for assistance.
Printing Is Slow or the Print is Cut Off
Print a Network Status Sheet (see below) and check the signal strength. If it’s poor, try
moving the product closer to your wireless router or access point. Avoid placing the
product next to a microwave oven, 2.4 GHz cordless phone, or large metal objects such as
a filing cabinet.
Cannot scan over the network
■ Epson Scan is not available in Mac OS X 10.6; see page 24 for scanning instructions.
■ If you cannot scan from the product’s control panel, make sure you restarted your
computer after installing the product software. Make sure Epson Event Manager is
not being blocked by your firewall or security software.
■ If you are scanning a large document at high resolution, a communication error may
occur. If the scan did not complete, lower the resolution.
■ If network communication was interrupted while starting Epson Scan, exit Epson
Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the product
off and on, and then try again. Check the
Timeout Setting in EPSON Scan
Settings
. For details, see the Epson Scan Help.
Cassini_QG.book Page 32 Monday, June 20, 2011 3:22 PM