Epson WORKFORCE WP-4530 - Manuel (Page 27)

Problems and Solutions 27
3. If documents are still jammed, raise the ADF input tray and carefully remove the
jammed pages.
Faxing Problems
■ Make sure the recipient’s fax machine is turned on and working.
■ Make sure the LINE port on the product is connected to a telephone wall jack. Verify
that the telephone wall jack works by connecting a phone to it.
■ Make sure the light is turned on to receive faxes automatically.
■ If you use a voicemail service, you should turn off Auto Answer. Otherwise, calls or
faxes may be inadvertently received by your voicemail.
■ If the line has static, press Setup , then select Fax Settings , and then
Communication . Turn off the V.34 and ECM (Error Correction Mode) settings.
■ If the product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the filter.
■ If you connected a telephone or answering machine, make sure it is connected to the
EXT. port. Do not use a phone line splitter.
Print Quality Problems
■ Make sure your paper is loaded printable side down (usually the whiter or brighter
side) in the cassette (or printable side up in the rear MP tray).
■ For the best print quality, use Epson papers (see page 3) and genuine Epson ink
cartridges (see page 21).
■ Make sure the paper type setting on the control panel or in your printer software
matches the type of paper loaded in the printer (see page 9).
■ If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 18) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See the online
User’s Guide for instructions.