Maytag MHW4300DC - Manuel (Page 20)

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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Desired setting or
option does not light
For best performance, not all settings
are available with each cycle, and some
options cannot be used together.
See the “Cycle Guide” for the available settings and options for
each cycle.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
Washer not loaded as recommended. Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the “Cycle Guide”
for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
The load may be out of balance. When load unbalance occurs, a washing process will start to
redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Load is wrinkled, twisted,
or tangled
Washer not loaded as recommended. Add load loosely. Items need to move freely to reduce
wrinkling and tangling. See the “Cycle Guide” for load size
recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Wash action too long for load. Select a lower soil level. Note that items will not be cleaned as
deeply as when using a higher soil level.
Spin speed too high for load. Select a lower spin speed. Note that items will be wetter than
when using a higher speed spin.
The washer is not unloaded promptly. Unload the washer as soon as it stops or use Fresh Hold ® / Fresh
Spin ™ option if you will not be able to unload the washer at the
end of the cycle.
Not choosing the right cycle for the load
being washed.
Use the Delicates cycle or another cycle with a low spin speed
to reduce wrinkling.
The wash water was not warm enough
to relax wrinkles.
If safe for load, use warm or hot wash water.
Not cleaning or removing
stains
Washer not loaded as recommended. Add load loosely. Items need to move freely for best cleaning.
See the “Cycle Guide” for load size recommendations for each
cycle.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
Hard water or high level of iron (rust) in
water.
You may need to install a water softener and/or iron filter.
Fabric softener dispensing ball used. Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for
low-speed cycle.
Consider using liquid detergent.