Philips DVD835AT - Manuel (Page 63)

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Before Calling Service Personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptoms and Correction
Symptom Cause Correction Page
No power • The power plug is disconnected. • Connect the power plug securely into the
wall outlet.
12, 13
The DVD video player turned
off by itself.
• The automatic power off function turned
the unit off.
• Press the PLAY button. 17
No picture • The TV is not set to receive DVD signal
output.
• Select the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
16
• The video cable is not connected
securely.
• Connect the video cable securely into the
jacks.
12, 13
No sound • The equipment connected with the audio
cable is not set to receive DVD signal
output.
• Select the correct input mode of the audio
receiver so you can listen to the sound
from the DVD video player.
16
• The audio cable is not connected
securely.
• Connect the audio cable securely into the
jacks.
12, 13,
14, 15
• The audio receiver or TV is turned off. • Turn on the equipment connected with the
audio cable.
~
• The setting of output sound type is
incorrect.
• Select the proper audio setting. 29, 32,
38
The playback picture has
occasional distortion.
• The disc is dirty. • Eject the disc and clean it. 49
• It is in fast forward or fast reverse
playback.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
Brightness is unstable or
noise is noticeable in the
playback pictures.
• The copy protection is in effect. • Connect the DVD video player directly to
the TV. Avoid connecting the DVD video
player to a VCR or TVA/CR combination.
12
The DVD video player does
not start playback.
• No disc is inserted. • Insert a disc. (Check that the DVD
indicator or VIDEO CD/audio CD indicator
in the DVD display is lit.)
9
• An unplayable disc is inserted. • Insert a playable disc. (Check the disc
type and color system.)
49
• The disc is placed upside down. • Place the disc with the playback side
down (label facing up).
16
• The disc is not placed within the guide. • Place the disc correctly inside the guide in
the disc tray.
16
• The disc is dirty. • Clean the disc. 49
• The parental lock function is set. • Cancel the parental lock function or
change the parental lock level.
32, 44
A disc is not played according
to its program. • It is in the repeat, random, or memory
playback.
• These operations may prevent a proper
progressing of the disc’s contents.
—
Buttons do not work. • Power supply fluctuations or other
abnormalities such as static electricity
may interrupt correct operations.
• Turn the power on or off with the POWER
button. Or, disconnect the power plug and
insert it into the wall outlet again.
The remote control does not
work properly.
• The remote control is not pointed at the
remote sensor of the DVD video player.
• Point the remote control at the remote
sensor of the DVD video player.
11
• The remote control is too far from the
DVD video player.
• Operate the remote control within about
20 feet.
11
• The batteries in the remote control are
exhausted.
• Replace the batteries with new ones. 11
50