Whirlpool CT14NKXJN00 - Manuel (Page 21)

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■ Is the room humid?
It is normal for moisture to build up inside the
refrigerator when the room air is humid.
■ Is the food packaged correctly?
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the
“Food Storage Guide” section. Wipe off damp food
containers before placing in the refrigerator.
■ Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control” section.
■ Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after
the refrigerator self-defrosts.
The doors are difficult to open
■ Are the gaskets dirty or sticky?
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following
cleaning.
The doors will not close completely
■ Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and
take up less space.
■ Is the ice bin out of position?
Push the ice bin in all the way.
■ Are the crisper cover, pans, shelves, bins, or
baskets out of position?
Put the crisper cover and all pans, shelves, bins, and
baskets back into their correct positions. See the
“Refrigerator Features” section for more information.
■ Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following
cleaning.
■ Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
■ Were the doors removed during product installation
and not properly replaced?
Remove and replace the doors according to the
“Reversing the Door Swing” section, or call a qualified
service technician.
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service
call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the
complete model and serial number of your appliance. This
information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend
that you only use factory specified replacement parts.
Factory specified replacement parts will fit right and work
right because they are made with the same precision used
to build every new Crosley
® appliance.
To locate factory specified replacement parts in your area,
call our Consumer Assistance Center telephone number or
your nearest designated service center.
If you need service
Call the Whirlpool Consumer Assistance Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of
appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies.
Whirlpool designated service technicians are trained to
fulfill the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the Whirlpool designated service company in
your area, you can also look in your telephone directory
Yellow Pages.
For further assistance
If you need further assistance, you can write to Crosley
with any questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your
correspondence.