John Deere T165 - Manuel (Page 33)

107351-01C
JOHN DEERE IS AT YOUR SERVICE WHEN YOU NEED IT
1. JOHN DEERE COMPANY
701 Georgeville Road
Columbus, OH 43228-2499
614-275-1500 (Fax: 614-275-1450)
2. JOHN DEERE COMPANY
2001 Deere Drive
Conyers, GA 30208
770-922-7040 (Fax: 770-388-2138)
3. JOHN DEERE COMPANY
P.O. Box 540598
Dallas, TX 75354-0598
214-385-1701 (Fax: 214-663-2390)
4. JOHN DEERE COMPANY
3210 East 85th Street
Southeast Station
Kansas City, MO 64132-2586
816-361-4000 (Fax: 816-995-9381)
5. JOHN DEERE COMPANY
2001 West 94th Street
Bloomington, MN 55431-3211
612-887-6200 (Fax: 612-887-6385)
6. JOHN DEERE LIMITED
South Service Road at Hunter
Grimsby, Ontario, Canada L3M 4H5
905-945-9281 (Fax: 905-945-0341)
CUSTOMER SATISFACTION is important to John
Deere. We take pride in providing superior service.
We’ll be around when you need us:
• We maintain a large and varied parts inventory to
help minimize downtime.
• Precision tools and testing equipment enable
technicians to locate and correct troubles.
• We hold regular training schools for service
technicians so they know your equipment and how
to maintain it.
• Our goal is to provide prompt, efficient service
through competent dealerships.
COMPLAINT-RESOLUTION PROCEDURE
Your dealer is the best and fastest source to solving
any problems you may experience with your product.
1. Be prepared with the following information:
— Machine model and product identification number
— Date of purchase
— Nature of the problem
2. Discuss problems with dealer service manager.
3. If unable to resolve, see the dealership manager.
Explain the problem and request assistance.
4. If you have a persistent problem your dealership
is unable to satisfy, ask your dealer to contact the
John Deere territory aftermarket manager for
resolution.
5. If a problem is not resolved to your satisfaction,
contact the appropriate John Deere sales branch for
your area and ask to speak with the division after-
market manager. (See map.)
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JOHN DEERE
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