Part or the entire output is black – Dell 5130cdn Color Laser Printer Manuel d'utilisation

Page 391

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Action

Yes

No

1

The toner cartridges may be low or need to be replaced. Confirm the

amount of toner in each toner cartridge.

1. Check the toner level in the Status tab in the Status Monitor.

2. Replace the toner cartridges as necessary.

Does this solve your problem?

The task is complete.

Go to

action

2.

2

If you are using non-Dell brand toner cartridges, enable the Non-Dell

Toner option.

1. Launch the Dell Printer Configuration Web Tool by entering

your printer's IP address in your web browser. (If you do not know

how to launch the Dell Printer Configuration Web Tool, see "

Dell

Printer Configuration Web Tool

.")

2. Select Printer Settings.

3. Click the Printer Maintenance tab.

4. Select Non-Dell Toner.

5. Ensure that the On check box is not selected.

Does this solve your problem?

The task is complete.

Go to

action

3.

3

Replace the drum cartridge if you have a spare.

1. Replace the drum cartridge. See "

Replacing the Drum Cartridges

."

2. After you replace the drum cartridge, start Tool Box. For how to

start Tool Box, see "

Understanding Your Printer Software

."

The Tool Box opens.

3. Select Chart Print from the left list.

4. Click the 4 Colors Configuration Chart button.

The 4 Colors Configuration Chart is printed.

Does this solve your problem?

The task is complete. (The drum

cartridge you are using has

been damaged. Replace it with

a new one.)

Contact

Dell.

Part or the entire output is black.

Action

Yes

No

1

Ensure that the toner cartridges are installed correctly.

See "

Prepare Printer Hardware

."

Does this solve your problem?

The task is complete.

Go to

action

2.

2

Ensure Output Color is set to Color (Auto) in the printer

driver.

1. On the Graphics tab, ensure that the Output Color

is set to Color (Auto).

Does this solve your problem?

The task is complete.

Go to

action

3.

3

Replace the drum cartridge if you have a spare.

1. Replace the drum cartridge. See "

Replacing the

Drum Cartridges

."

2. After you replace the drum cartridge, start Tool Box.

For how to start Tool Box, see "

Understanding Your

Printer Software

."

The Tool Box opens.

The task is complete. (The drum cartridge you

are using has been damaged. Replace it with a

new one.)

Contact

Dell.

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