Philips 10002498 - Manuel (Page 35)

33
TROUBLESHOOTING
P
ROBLEMS
C
AUSES
S
OLUTIONS
The machine does not turn on. The machine is not connected to the power
source. Connect the machine to the power
source.
The plug has not been plugged into the
back of the machine. Insert the plug into the machine’s
power socket.
Hot water or steam is not
dispensed. The hole of the steam spout is clogged. Clean the hole of the steam spout
using a pin.
Coffee has little crema. The coffee blend is unsuitable or coffee is
not freshly roasted. Change coffee blend.
Turn the E-Plus System knob leftwards. Turn the E-Plus System knob
rightwards.
The Brew Group does not come
out. The Brew Group is out of place. Turn the machine on. Close the
service door. The Brew Group is
automatically placed in the correct
position.
Coffee grounds drawer is inserted. Remove the grounds drawer fi rst, then
the Brew Group.
Coffee is not brewed. Water tank is empty. Fill the water tank and prime the
circuit again.
Brew Group is dirty. Clean the Brew Group.
Coffee is brewed slowly. Coffee is too fi ne. Change coffee blend.
Decrease the dose.
Brew Group dirty. Clean the Brew Group.
Coffee leaks out of the dispensing
head. Dispensing head is clogged. Clean the dispensing holes with a soft
cloth.
The machine grinds the coffee, but
is not brewed in the cup. The “Opti-dose” adjustment is not optimal. Set the “Opti-dose” adjustment (see
page 8).
Please contact the service centre for any problems not covered in the above table or when the suggested
solutions do not solve the problem.