HP Photosmart Pro B8850 Printer - Manuel (Page 39)

HP support
If you still have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart.
2. Visit the HP online support Web site at
www.hp.com/support . HP online support is available to all HP customers.
It is the fastest source for up-to-date device information and expert assistance and includes the following
features:
•
Fast access to qualified online support specialists
• Software and driver updates for the HP Photosmart
• Valuable HP Photosmart and troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available when you register the
HP Photosmart
3. For Europe only: Contact your local point of purchase. If the printer has a hardware failure, you will be asked
to bring the printer to where you purchased it. Service is free during the printer limited warranty period. After the
warranty period, you will be quoted a service charge.
4. Call HP support. Support options and availability vary by device, country/region, and language.
NOTE: For a list of support phone numbers, see the phone number list on the inside of the back cover.
Regulatory model identification number SDGOA-0842
For regulatory identification purposes, the product is assigned a Regulatory Model Number. The Regulatory Model
Number for the product is SDGOA-0842. This regulatory number should not be confused with the marketing name
(HP Photosmart Pro B8800 series) or product number (Q7161A, Q7161-64001).
Environmental statements
For Environmental Stewardship information, see the onscreen Help. To learn how to access the onscreen Help, see
Find more information .
Chapter 5
36 Troubleshooting and support
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