Napoleon Grills PTSS215 - Manuel (Page 8)

8
Improper air shutter adjustment. Close air shutter slightly according to combustion air adjustment
instructions. Flames lift away from burner,
accompanied by the smell of
gas, and possibly difficulties in
lighting.
Excessive flare-ups/uneven
heat. Sear plate installed incorrectly. Ensure sear plate is installed with the holes towards the right end
of the grill.
Improper pre-heating. Pre-heat grill with main burners on high for 5 to 10 minutes.
Excessive grease and ash build up
on sear plates and in drip pan. Clean sear plate and drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Burners burn with yellow flame,
accompanied by the smell of
gas. Possible spider web or other debris,
or improper air shutter adjustment. Thoroughly clean burner by removing. See general maintenance
instructions. Open air shutter slightly according to combustion air
adjustment instructions.
TUBE BURNERS - The burner is made from 304 stainless steel, but due to the extreme heat and corrosive environment, surface corrosion will
occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened paper clip. Do not enlarge the burner
ports. Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen in the air
shutter, which will reduce the likelihood of insects building nests inside the burner, but does not entirely eliminate the problem. The nest or web
will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the regulator mount. To
clean the inside of the burner, it must be removed from the gas grill. Remove the cooking grid and sear plate. Remove the screw that attaches
the burner to the side wall. Remove the regulator. Slide the burner to the front and upwards to remove. Use a flexible venturi tube cleaning
brush to clean out the inside of the burner. Shake any loose debris out of the burner, through the gas inlet. Ensure that none of the burner
ports are blocked. Use an opened paperclip to clean any blocked ports. Ensure that the insect screen is clean, and free of any lint or other
debris. Check also that the valve orifice is clean. Do not enlarge the orifice. Re-install the burner in the reverse procedure. Check that the
regulator orifice enters the burner when installing. Replace sear plate and tighten screw to complete installation.
PROTECTION OF INFRA-RED BURNERS - The infra-red burners of your grill are designed to provide a long service life. However, there are
steps you must take to prevent cracking of their ceramic surfaces, which will cause the burners to malfunction. Following are the common
causes of cracks and the steps you must take to avoid them. Damage caused by failure to follow these steps is not covered by your grill
warranty.
1. Impact with Hard Objects - Never allow hard objects to strike the ceramic. Take care when inserting or removing cooking grates and
accessories into or from the grill. If these objects were to fall on the ceramic, it is likely to crack.
2. Water or Other Liquids - Cold liquid contacting a hot surface in substantial amounts can cause the surface to break. Do not throw water into
the grill to douse a flame. Also if the ceramic or interior of a burner becomes wet while not in use, later operation of the burner can create
steam, which may produce enough pressure to crack the ceramic. In addition, repeated soaking of the ceramic will cause it to swell and
expand. This expansion will cause undue pressure on the ceramic and therefore it may crack and crumble.
i) Never throw water into the grill to control flare-ups
ii) Do not attempt to operate the infra-red burners in open air while raining.
iii) If you find standing water in your grill (because of exposure to rainfall, sprinklers etc.), inspect ceramic for evidence of possible
watersoaking. If ceramic appears to be wet, remove the burner from the grill. Turn upside down to drain the excess water. Bring
indoors and allow to dry thoroughly.
3. Impaired Ventilation of Hot Air From the Grill - In order for the burners to function properly, hot air must have a way to escape the grill. If the
hot air is not allowed to escape, the burners may become deprived of oxygen, causing them to back flash. If this occurs repeatedly, the ceramic
may crack. Do not cover more than 75% of the cooking surface with solid metal (ie. griddle or large pan).
TROUBLESHOOTING
Problem Possible Causes Solution
Low heat / Low flame when
valve turned to high. Blockage of gas. Check for spider webs in the burner or orifice.
Improper preheating. Pre-heat grill with main burners on high for 5 to 10 minutes.
Cylinder freezing up. When cooking for long periods of time, or when the cylinder is
close to being empty, or low outside air temperatures, 1 lb
cylinders do not have enough wetted surface area to allow liquid
propane to turn to vapour. Put on a fresh 1 lb cylinder or hook-up
to a 20 lb tank.