Maytag MVWB980BG - Manuel (Page 20)

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MAYTAG ® LAUNDRY
LIMITED WARRANTY
1. Commercial, non-residential, multiple-family use, or use inconsistent
with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes,
or correction of household electrical or plumbing (i.e. house wiring,
fuses, or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Conversion of your product from natural gas or L.P. gas or reversal
of appliance doors.
6. Damage from accident, misuse, abuse, fire, floods, acts of God,
or use with products not approved by Maytag.
7. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration, or modification of the
appliance.
8. Cosmetic damage including scratches, dents, chips, and other
damage to appliance finishes unless such damage results from
defects in materials and workmanship and is reported to Maytag
within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic
or corrosive environments, including but not limited to, high salt
concentrations, high moisture or humidity, or exposure to chemicals.
10. Pick-up or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote locations
where an authorized Maytag servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-in
fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands,
countertops, drywall, etc.) that interfere with servicing, removal,
or replacement of the product.
13. Service or parts for appliances with original model/serial numbers
removed, altered, or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
n
Name, address, and telephone number
n
Model number and serial number
n
A clear, detailed description of the problem
n
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair.
Some questions can be addressed without service. Please take a few minutes to review the
Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on
the right to access additional resources, or visit https://www.maytag.com/product_help.
2. All warranty service is provided exclusively by our authorized Maytag Service Providers.
In the U.S. and Canada, direct all requests for warranty service to:
Maytag Customer eXperience Center
In the U.S.A. call 1-800-688-9900. In Canada call 1-800-807-6777.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major appliance
is installed, operated, and maintained according to instructions
attached to or furnished with the product, Maytag brand of
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Maytag”) will pay for factory specified parts and repair labor to
correct defects in materials or workmanship that existed when this
major appliance was purchased, or at its sole discretion replace the
product. In the event of product replacement, your appliance will
be warranted by the remaining term of the original unit’s warranty
period.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(DRIVE MOTOR AND WASH BASKET ONLY -
LABOR NOT INCLUDED)
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated, and
maintained according to instructions attached to or furnished with
the product, Maytag will pay for factory specified parts for the
following components to correct non-cosmetic defects in materials
or workmanship in these parts that prevent function of this
major appliance and that existed when this major appliance was
purchased. This is a limited 10 year warranty on the below named
parts only and does not include repair labor.
n Drive Motor n Wash Basket (Side Walls Only)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a Maytag designated
service company. This limited warranty is valid only in the United
States or Canada and applies only when the major appliance is
used in the country in which it was purchased. This limited warranty
is effective from the date of original consumer purchase. Proof
of original purchase date is required to obtain service under this
limited warranty.
https://www.maytag.com/product_help
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces
do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes
with this major appliance, you should ask Maytag or your retailer about buying an extended warranty.
03/14
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED