Troubleshooting – Whirlpool WED4870BW Manuel d'utilisation

Page 11

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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

TROUBLESHOOTING

Door not closed completely.

Make sure the dryer door is closed completely.

Household fuse is blown or circuit

breaker has tripped.

Electric dryers use 2 household fuses or circuit breakers. The

drum may be turning, but you may not have heat. Replace both

fuses or reset the circuit breaker. If the problem continues, call

an electrician.

Dryer will not run

PUSH to START knob not pressed

firmly or held long enough.

Incorrect power supply.

Electric dryers require 240-volt power supply.

Check with a qualified electrician.

Wrong type of fuse.

Use a time-delay fuse.

Unusual sounds

Dryer had a period of non-use.

If the dryer hasn’t been used for awhile, there may be a

thumping sound during the first few minutes of operation.

Check the front and rear edges of the drum for small objects.

Clean out pockets before laundering.

The four legs are not installed, or the

dryer is not level front to back and

side to side.

The dryer may vibrate if not properly installed.

See “Installation Instructions”.

A coin, button, or paper clip is

caught between the drum and front

or rear of the dryer.

Clothing knotted or balled up.

When balled up, the load will bounce, causing the dryer to

vibrate. Separate the load items and restart the dryer.

Press and hold the PUSH to START knob until you hear the dryer

drum moving.

No heat

Household fuse is blown or circuit

breaker has tripped.

The drum may be turning, but you may not have heat. Electric

dryers use 2 household fuses or circuit breakers. Replace both

fuses or reset the circuit breaker. If the problem continues, call

an electrician.

It is a gas dryer.

The gas valve clicking is a normal operating sound.

Supply line valve not open.

For gas dryers, make sure the supply line valve is open.

Clothes are not drying

satisfactorily, drying

times are too long

Lint screen clogged with lint.

Lint screen should be cleaned before each load.

Has the Fluff Air cycle or No Heat

temperature setting been selected.

Select the right cycle for the types of garments being dried.

See “Cycle Guide.”

Load too large and heavy to dry

quickly.

Separate the load to tumble freely.

Exhaust vent or outside exhaust

hood clogged with lint, restricting air

movement.

Run the dryer for 5-10 minutes. Hold your hand under the

outside exhaust hood to check air movement. If you do not feel

air movement, clean exhaust system of lint or replace exhaust

vent with heavy metal or flexible metal vent. Make sure vent is

not crushed or kinked. See “Installation Instructions”.

Exhaust vent diameter not the

correct size.

Use 4" (102 mm) diameter vent material.

Dryer located in a room with

temperature below 45ºF (7ºC).

Proper operation of dryer cycles requires temperatures above

45ºF (7ºC).

Dryer located in a closet without

adequate opening.

Closet doors must have ventilation openings at the top and

bottom of the door. The front of the dryer requires a minimum

of 1" (25 mm) of airspace, and, for most installations, the rear of

the dryer requires 5" (127 mm). See “Installation Instructions”.

Exhaust vent not the correct length.

Check that the exhaust vent is not too long or has too many

turns. Long venting will increase drying times. Make sure vent

is not crushed or kinked. See “Installation Instructions”.

Fabric softener sheets blocking

the grill.

Use only one fabric softener sheet, and use it only once.

Incorrect power supply.

Electric dryers require 240-volt power supply.

Check with a qualified electrician.

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