Samsung NE58H9970WS-AA - Manuel (Page 87)

PROBLEM POSSIBLE CAUSE SOLUTION
Food does not
bake or roast
properly.
The oven controls have not been
set correctly.
• See the chapter on operating
the oven.
The oven rack has been
positioned incorrectly or is not
level.
• See the section on using the
oven racks on page 42.
Incorrect cookware or cookware
of improper size is being used.
The oven sensor needs to be
adjusted.
• See the section on adjusting
the thermostat on page 62.
Food does not
broil properly.
The oven controls have been set
incorrectly.
• Press BROIL.
The rack has not been properly
positioned.
• See the broiling
recommendation guide on
page 56.
Cookware not suited for broiling. • Use suitable cookware.
In some areas, the power
(voltage) may be low.
• Preheat the broil element for
10 minutes.
• See the broiling
recommendation guide on
page 56.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to be
adjusted.
• See the section on adjusting
the thermostat on page 62.
Scratches or
abrasions on
the cooktop
surface.
The cooktop is being cleaned
improperly.
• Scratches are not removable.
Tiny scratches will become
less visible in time as a result
of cleaning.
Cookware with rough bottoms
was used on the cooktop or
there were coarse particles (eg.
salt or sand) present between
the cookware and the surface of
the cooktop.
• To avoid scratches, use
the recommended cleaning
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
Cookware has been slid across
the cooktop surface.
Brown streaks
or specks.
Boilovers have been cooked
onto the surface.
• Use the blade scraper to
remove soil.
• See the section on care and
cleaning of the glass cooktop
on page 77.
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Manual Users_NE58H9970WS_AA_AC_DG68-00550A-00_EN.indd 87 19/05/2014 18:21:42