0 maintenance, En-7 paj-n series, 1 troubleshooting – Ohaus PAJ GOLD PLUS PRECISION JEWELRY BALANCES Manual multi Manuel d'utilisation

Page 8: 2 service information, 3 accessories

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EN-7 PAJ-N

Series

6.0 MAINTENANCE

6.1 Troubleshooting

Symptom

Possible Cause

Remedy

Cannot turn on

No power to balance

Verify connections and voltage

Poor accuracy

Improper calibration
Unstable environment

Perform calibration
Move balance to suitable location

Cannot calibrate

Unstable environment
Incorrect calibration masses

Move the balance to suitable location
Use correct calibration masses

Cannot access mode Mode not enabled Enter

menu

and enable mode

Cannot access unit

Units not enabled

Enter menu and enable units

Err 5

Average Piece Weight too small

Add additional samples

Err 7.0

Time out

Err 8.1

Pan has load during power on

Remove weight from pan and re-zero

Err 8.2

Pan was removed prior to power on

Install pan and re-zero

Err 8.3

Weight on pan exceeds capacity

Remove weight from the pan

Err 8.4

Pan was removed during weighing

Re-install pan

Err 9.5

Factory calibration data corrupted

Contact the authorized dealer

Err 9.8

Factory calibration data corrupted

Perform calibration

Error 53

EEPROM Checksum error

Contact the authorized dealer

REF Err

Reference Weight is too small

Add additional samples

LOWrEF

Reference Weight is too low for accurate
parts counting or percent weighing

Add additional samples or continue to weigh
with less accurate results

6.2 Service Information

If the troubleshooting section does not resolve or describe your problem, contact your authorized Ohaus service
agent. Please visit our web site, www.ohaus.com to locate the Ohaus office nearest you.

6.3 Accessories

Security device

76288-01

Auxiliary Display

PAD7

Printer – Thermal

STP-103

Printer - Impact

CBM-910 or SRP275

Cable Kit - STP-103

80252581

Cable Kit - CBM-910

80252571

Data collection Software

SW12

Ohaus Collect

80500746

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