Tektronix Phaser Laser Printers 740L - Manuel (Page 4)

Phaser ® 740 and 740L Printer Warranty
Tektronix warrants that the Phaser 740 and 740L Printers will be free from defects in materials and workmanship for a period
of one (1) year from the date of shipment. If the product proves defective during the respective warranty period, Tektronix, at
its option, will repair the defective product onsite (740 only), at the depot, or by means of telephone support, without charge
for parts and labor, or provide a replacement in exchange for the defective product.
The 740L product warranty is one year Return to Depot . This warranty applies only to the 740L and product must be
returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally
purchased. For product returned to other locations, Customer will be assessed an applicable service charge. The preceding
limitation shall not apply within the European Economic Area, where product may be returned for warranty service to the
nearest designated service depot regardless of the place of purchase.
Under this depot product warranty, Customer must notify Tektronix or its authorized representative of the defect before the
expiration of the warranty period and if instructed by Tektronix, make suitable arrangements for repair. Customer shall be
responsible for proper packaging and shipping the defective product to the service center designated by Tektronix or its
representative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to the
Customer. Customer shall be responsible for paying any associated taxes or duties.
The 740 product warranty is one year On-site Repair . Under this product warranty, Customer must notify Tektronix or its
authorized representative of the defect before the expiration of the warranty period and if instructed by Tektronix, make
suitable arrangements for repair. Tektronix or its authorized representative will provide warranty repair during the warranty
period at the Customer’s site, if required, without charge within the United States or outside the United States if the product
is located in a customary on site service area. Outside the U.S., a description of the customary on-site service area may be
obtained from the local Tektronix Subsidiary or Authorized Tektronix Distributor.
The Customer Replaceable Consumables (CRCs) * in this product will be free from defects in materials and workmanship
for a period of; (a) ninety (90) days from the date of installation, but not more than one (1) year from date of shipment; or (b)
six (6) months where longer periods are required by law. Under this warranty, Customer must notify Tektronix or its
authorized representative of the defect before the expiration of the warranty period. Tektronix or its representative will ship a
replacement CRC, at Tektronix expense, to replace the defective CRC. Customer shall be responsible for paying any
associated taxes or duties. Tektronix may require that the CRC be returned to the designated Tektronix depot or the Tektronix
authorized representative from which the CRC was originally purchased.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a. to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service
the product or CRC;
b. to repair damage resulting from improper use or connection to incompatible equipment;
c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;
d. to repair a product or CRC that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product or CRC;
e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and
as prescribed in the user manual; or
f. to repair this product after the limit of its duty cycle of 100,000 monochrome pages per month or 25,000 color pages per
month have been reached; all service thereafter shall be billed on a time and material basis.
g. to repair or replace CRC’s that have been used beyond their stated capacities.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE
CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES , EXPRESS OR IMPLIED . TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE . TEKTRONIX ' RESPONSIBILITY TO REPAIR
OR REPLACE DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY
PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY . TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY
INDIRECT , SPECIAL , INCIDENTAL , OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES .
* Customer Replaceable Consumables in this product are specifically: fuser, fuser roll, imaging unit, transfer kit, main charge grid,
and toner cartridges.