DCS RGT-364GL - Manuel (Page 31)

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TROUBLESHOOTING
RANGES & COOKTOPS
PROBLEM POSSIBLE CAUSE SOLUTION
NON FUNCTIONAL
NO ELECTRICITY OR
GAS SUPPLY
TURN ON GAS SUPPLY VALVE
CHECK CIRCUIT BREAKERS
TECHNICAL CALL AUTHORIZED SERVICE
ONE OR MORE BURNERS
WILL NOT LIGHT
NO ELECTRICITY CHECK CIRCUIT BREAKERS
NO GAS CHECK GAS SUPPLY AT WALL
WRONG GAS
VERIFY GAS TYPE (SEE PAGE 30 FOR LOCATION OF
LABEL
DIRTY BURNERS CLEAN BURNERS
BURNERS MIS-ALIGNED ALIGN & REASSEMBLE BURNERS
WATER IN BURNER(S) DIS-ASSEMBLE & DRY BURNER(S)
DIRTY ELECTRODE CLEAN BURNER ELECTRODE
TECHNICAL CALL AUTHORIZED SERVICE
INCORRECT FLAME
SOOTY BURNER FLAME TOO LARGE OR SMALL
MIS-ALIGNED BURNER ASSY VERIFY GAS TYPE (SEE LABEL ON BACK)
REALIGN AND RE-ASSEMBLE BURNER ASSY (PAGE 23)
RANGE OVENS
PROBLEM POSSIBLE CAUSE SOLUTION
NO OVEN LIGHT
NO ELECTRICITY
CHECK CIRCUIT BREAKERS
CHECK PLUG AT WALL (RDT,RGT & RGTC)
LOOSE BULB BE SURE BULB IS SECURE IN SOCKET
BURNED OUT BULB REPLACE BULB
NO OVEN HEAT (BAKE)
NO GAS CHECK FOR PROPER TOP BURNER OPERATION
NO ELECTRICITY (CHECK OVEN LIGHT)
CHECK CIRCUIT BREAKERS
CHECK PLUG (RDT,RGT & RGTC)
IMPROPER SETTINGS
VERIFY PROPER SETTINGS ON KNOB & SELECTOR
BUTTONS (IF APPLICABLE)
TECHNICAL CALL AUTHORIZED SERVICE
NO OVEN BROIL
IMPROPER SETTINGS (SEE NO BAKE) VERIFY PROPER SETTINGS
TECHNICAL CALL AUTHORIZED SERVICE
UNEVEN BAKING
INSUFFICIENT PRE-HEAT TIME ALLOW OVEN TO PREHEAT BEFORE BAKING
IMPROPER SETTINGS
VERIFY PROPER SETTINGS ON KNOB & SELECTOR
BUTTONS (IF APPLICABLE)
IMPROPER UTENSILS/PLACEMENT
USE PROPER UTENSILS & PLACE THEM PROPERLY (SEE
USE & CARE)
TECHNICAL CALL AUTHORIZED SERVICE
NO CONVECTION NO CONVECTION PAN CHECK FOR AIR MOVEMENT
CONVECTION NOISY TECHNICAL CALL AUTHORIZED SERVICE
RANGE GRIDDLE & GRILL
PROBLEM POSSIBLE CAUSE SOLUTION
NON FUNCTIONAL
NO ELECTRICITY OR GAS SUPPLY
TURN ON GAS SUPPLY VALVE
CHECK CIRCUIT BREAKERS
RADIANT TRAY IMPROPERLY INSTALLED RE-INSTALL RADIANT TRAY CORRECTLY
TECHNICAL CALL AUTHORIZED SERVICE
LOW HEAT PLUGGED BURNER PORTS SEE PAGE 23 FOR BURNER CLEANING PROCEDURE