Breville BES830XL - Manuel (Page 19)

36
TROUBLE SHOOTING GUIDE TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSES WHAT TO DO
When the machine is switched
on, the steam and hot water lights
are fl ashing. Selector Control is not in ‘Standby’
position Turn the Selector Control to ‘Standby’ position.
Machine will commence normal heat up
procedure.
Espresso does not run through Machine is not turned on or plugged in Ensure the machine is plugged in and the POWER
button is pressed to ‘on’.
Water tank is empty Refer to ‘Filling The Water Tank’, page 19.
Espresso grind is too fi ne Ensure you use a suitable espresso grind. Refer to
‘Using pre-ground espresso’ on page 31.
Too much ground espresso in the fi lter Refer to ‘Preparing the Single Wall Filter’, page 20.
Espresso grind tamped too fi rmly Refer to ‘Preparing the Single Wall Filter’, page 20.
The fi lter is blocked Use the fi ne pin on the cleaning tool to clear the
holes.
Refer to ‘Cleaning The Filters’, page 33.
Espresso runs out too quickly The espresso grind is too coarse Ensure you use a suitable espresso grind. Refer to
‘Grind Size and Amount, page 20’.
Not enough ground espresso in the fi lter Refer to ‘Preparing the Single Wall Filter’, page 20.
Ground espresso not tamped fi rmly
enough Refer to ‘Preparing the Single Wall Filter’, page 20.
Espresso is too cold Cups not preheated The cup warming plate starts to warm up as the
machine warms up.
Refer to "Pre-warming the cups",
page 19.
Milk not heated enough (if making a
cappuccino or latté) When the base of the jug becomes too hot to
touch this is when the milk is heated at the correct
temperature.
Refer to ‘Art of Texturing Milk’ page 25.
37
PROBLEM POSSIBLE CAUSES WHAT TO DO
No créma Espresso is not tamped fi rmly enough Refer to ‘Tamping The Ground Espresso’, page 21.
Espresso grind is too coarse Ensure you use a suitable espresso grind.
Refer to ‘Grind Size and Amount, page 20’.
Ground espresso is not fresh Change old beans with fresh roasted or
pre-ground. Ground espresso should not be kept
for longer than a week.
Refer to ‘Using pre-ground espresso’ on page 31.
Filter holes are blocked Use the fi ne pin on the cleaning tool to clear the
holes.
Refer to ‘Cleaning The Filters’, page 33.
Machine is making pulsing/
pumping sound while extracting
espresso or steaming milk The machine is carrying out the normal
operation of the 15 bar pump No action require as this is the normal operation
of the machine.
Espresso runs out around the
edge of the portafi lter Portafi lter is not inserted in the group
head properly Refer to ‘Inserting The Portafi lter’, page 21.
There are espresso grounds around the
fi lter rim Clean any excess ground espresso coffee from
the rim of the portafi lter to ensure a proper fi t into
the group head.
Too much ground espresso in the fi lter Refer to ‘Preparing the Single Wall Filter’, page 20.
Ground espresso has been tamped too fi rmly Refer to ‘Tamping The Ground Espresso’, page 20.
Incorrect fi lter for amount of ground
espresso used Ensure you use the small fi lter for 1 cup of coffee
and the larger fi lter for 2 cups of coffee.
Espresso extracts as drops from
the portafi lter The water tank is empty or low Refer to step 1 – ‘Filling The Water Tank’, page 19.
Espresso grind is too fi ne Ensure you use a suitable espresso grind. Refer to
‘Grind Size and Amount, page 20’.
Machine is blocked by mineral deposits Decalcify the machine. Refer to ‘Decalcifying’, page 35.
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