Napoleon Fireplaces EF39HD - Manuel (Page 17)

17
W415-0752 / D / 02.03.12
9.0 TROUBLESHOOTING
SYMPTOM PROBLEM TEST SOLUTION
Dim or no fl ame Bulb(s) are burnt out Inspect the bulbs inside the fl ame generation cylinder drum and
replace them if necessary
Ember bed is not
glowing or dimming Bulb(s) are burnt out Inspect the ember bed bulbs and replace them if necessary
No warm air coming
out of appliance Room temperature is higher
than the appliance setting (if
it is set to LO or MED) Set appliance to a higher temperature setting (MED or HI)
Appliance turns off
and will not turn on Appliance has overheated
and safety device has
caused the thermal switch to
disconnect Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
House circuit breaker has
tripped House circuit breaker has tripped
Appliance’s fuse has blown Replace fuse
Appliance will not
come on when
switch is fl ipped to
ON Appliance is not plugged
into an electrical outlet Check plug and plug it in
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Remote control
does not work Low batteries Replace batteries in remote control
Heater shuts off
automatically Room is too warm The heater has a built-in thermostat so it will shut off automati-
cally once the pre-set temperature is reached. It will also turn on
automatically if the room temperature drops below the pre-set
temperature
!
WARNING
42.23A
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.