Maytag W10338688B - Manuel (Page 15)

15
If you experience Possible causes Solution
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada, www.maytag.ca, for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
TROUBLESHOOTING
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section. See “Cycle Guide” to match your
load with the best cycle.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Not cleaning or
removing stains
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move.
Do not add more water to washer. The added water lifts the load
off the washplate, resulting in less cleaning.
Wash load not completely
covered in water.
Added more water to washer.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Add only 1 or 2 additional garments after cycle is started.
Washer not loaded properly.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Whites and Power Wash cycle for tough cleaning.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Do not add products directly onto load.
See “Cycle Guide” to match your load with the best cycle.
It is normal for small amounts of water to remain in dispenser. Small amount of
water still in
dispenser after cycle
Normal dispenser operation.
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser, which causes immediate dispensing.
Always select Fabric Softener option to assure proper dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load, or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
In wash water temperatures colder than 60° F (15.6° C), some
detergents do not dissolve well. Soils may be difficult to remove. To
avoid, select a warmer wash temperature if possible, depending on
your load, or use liquid HE detergent.
Incorrect dispenser
operation
Residual powder in dispenser.