Bosch 500 Series 30 Inch Built-In Microwave Oven Owners Manual - Manuel (Page 22)

22
Bosch
®
Support
Before Calling Service
See the Use and Care Manual for troubleshooting
information. Refer to the “Statement of Limited Product
Warranty” in the Use and Care Manual.
To reach a service representative, see the contact
information at the front of the manual or in the following
section. Please be prepared with the information printed
on your product data plate prior to calling.
Data Plate
The data plate shows the model and serial number. Refer
to the data plate on the appliance when requesting
service.
The data plate can be found on the inside of the
appliance door.
To avoid having to search for each piece of information
when calling, you can enter the four items needed in the
spaces provided below.
Keep your invoice or escrow papers for warranty
validation if service is needed.
Service
We realize that you have made a considerable
investment in your kitchen. We are dedicated to
supporting you and your appliance so that you have
many years of creative cooking.
Please don’t hesitate to contact our Customer Support
Department if you have any questions or in the unlikely
event that your Bosch® appliance needs service. Our
service team is ready to assist you.
USA
800-944-2904
www.bosch-home.com/us/support
Canada
800-944-2904
www.bosch-home.ca/en/support
Parts and Accessories
Parts, filters, descalers, stainless steel cleaners and more
can be purchased in the Bosch ® eShop or by phone.
USA
www.bosch-home.com/us/store
Canada
Marcone 800-482-6022
or
Reliable Parts 800-941-9217
Using your microwave causes
TV or radio interference.
This is similar to the interference caused by other small appliances, such as hair
dryers. Move your microwave further away from other appliances, like your TV or
radio.
The display shows error
message Exx
A malfunction has occurred. Note any error codes that may appear on the display.
Disconnect the appliance from the power supply by switching off the fuse in the
fuse box and call a qualified service technician.
The display shows error
message E-11
The touch keys do not operate properly. This may be due to condensation on the
keypad. Clean the control panel with a dry cloth. Disconnect the appliance from
the power supply by switching off the fuse in the fuse box and switch it back on
after 10 seconds.
Problem Suggestion
Model No.
FD-No.
Date of Purchase
Customer Service
O