Toshiba SATELLITE 2455 - Manuel (Page 224)

224 If Something Goes Wrong
Problems that are easy to fix
5.375 x 8.375 ver 2.4.1
To close a program that has stopped responding:
1 Press Ctrl , Alt , and Del simultaneously (once).
2 Click the Applications tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
3 Select the program you want to close, then click End
Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 4.
4 Close the remaining programs one by one by selecting
the program name, then End Task.
5 Turn off your computer according to the instructions in
“Turn Off or Shut down command” on page 102 .
Your program performs an illegal operation.
If you receive the message, “ Your program has performed an illegal
operation , ” you should record the details of the message and
consult the software manufacturer.
To record the details:
1 Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2 Press Ctrl and c simultaneously to copy the text to the
clipboard.
3 Open Notepad (click Start, point to All Programs, then
point to Accessories and click Notepad).
4 Press Ctrl and v simultaneously to paste the details into
Notepad.
5 Add a paragraph break and type some notes describing
what you were doing when you received the message.