Lifescan OneTouch Ultra - Manuel (Page 63)

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If the test does not start after applying the sample:
If the meter does not display a message after inserting a test strip:
POSSIBLE CAUSE
Insufficient blood sample
Defective test strip
Sample applied after automatic
shutoff (two minutes after last
user action)
Defective meter
WHAT TO DO
Repeat the test with a new
test strip and a larger sample.
Repeat the test with a new
test strip.
Repeat the test with a new test
strip; apply sample only when
R appears on the display.
Call 1 800 663-5521.
POSSIBLE CAUSE
Need battery
No battery or battery
incorrectly installed
Test strip inserted incorrectly or
incompletely
Defective meter or test strip
WHAT TO DO
Replace the battery.
Check that the battery is
correctly installed with the
positive “+” side up.
Insert the test strip correctly
with the contact bars end first
and facing up. Push it in until
it will go no further.
Call 1 800 663-5521.
DCO_06052203A_OTU_OB_CAN_EN 2/20/04 1:39 PM Page 57