Maytag W10338688B - Manuel (Page 16)

16
If you experience Possible Causes Solution
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada, www.maytag.ca, for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Fabric damage Sharp items were in pockets
during wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners
before washing to avoid snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged before
washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if washer
is tightly packed.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started.
Monthly maintenance not done as
recommended.
Run the Clean Washer cycle with affresh ® after every 30 washes.
See “Washer Care” in Washer Maintenance.
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer’s directions.
See “Washer Care” section.
Odors
Liquid chlorine bleach may have been
added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not have
been followed.
Always read and follow garment manufacturer’s care label
instructions. See “Cycle Guide” to match your load with
the best cycle.
Using wrong or too much detergent.
Excess suds caused by not using
HE detergent or using too much
detergent.
If excess suds are detected, the washer will add extra rinsing and
pauses to break down suds. This will lengthen the cycle time. Use
only HE detergent. Be sure to measure correctly.
Estimated Time
Remaining is
not correct
Button sounds are turned off. Button sounds can be turned on or off by pressing and holding the
End Signal button for 6 seconds.
No sound when
buttons are pressed
TROUBLESHOOTING
The lid is not closed. Close the lid. The washer will not start or fill with the lid open. Lid Locked light is
flashing
A cycle was stopped or paused using
the Start/Pause/Unlock button.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Adding laundry packet incorrectly. Single-dose laundry
packet not
dissolving
Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispensers. Follow manufacturer's
instructions to avoid damage to your garments.