Maytag W10394275D - Manuel (Page 15)

15
TROUBLESHOOTING
If you experience Possible Causes Solution
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
Error Code Appears in Display
Sd (Excess suds)
appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions. If the
dial is flashing, reselect your desired cycle using a cold wash
temperature, and press START/PAUSE. Do not add detergent.
Press START/PAUSE once to clear the code. Then press
START/PAUSE again to restart washer. If code appears again,
call for service.
F8E1 (long fill - no
water supply error)
appears in display
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
F9E1 (drain pump
system error) appears
in display
Check plumbing for correct
drain hose installation. Drain hose
extends into standpipe farther than
4.5" (114 mm).
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
F--E-- code (Washer
problem)
System error code. Press POWER/CANCEL to cancel cycle and clear the code.
Then press POWER/CANCEL and select Rinse/Drain & Spin
if there is excessive water in the washer. If the code appears
again, call for service.
Once any possible issues are corrected, press START/PAUSE once to clear the code.
Then press START/PAUSE again to restart washer. If code appears again, call for service.
Feet may not be in contact with the
floor and locked.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level Washer” in Installation Instructions.
Load could be unbalanced
or too large.
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jacket with a
few extra items.
Use Heavy Duty cycle for oversized, non-absorbent items such
as comforters or poly-filled jackets. Other items are not
appropriate for Heavy Duty cycle. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this Use and Care Guide.
Vibration, rocking, or
“walking”
Washer may not be level.
Vibration or Off-Balance
The shipping bolts are still in the
back of the washer.
See “Remove Transport System,” in Installation Instructions.