Skype solutions – GE 28301 Manuel d'utilisation

Page 17

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Caller ID Error Message

• The unit displays this message if it detects anything other

than valid Caller ID information during the silent period

after the first ring. This message indicates the presence of

noise on the line.

No Caller ID

• In order to receive Caller ID information, you must

subscribe to the standard name/number Caller ID service

from your local telephone company.

Skype Solutions

Unable to make Skype Call

• Check to see that Skype is logged into and running

properly (NOTE: The Skype software should be 1. or later

version).

• 800 Hardware is connected to PC and USB Driver is

functioning properly.

• PC may be in hibernate mode.

Unit Locks Up During Skype Call

• Reboot your computer.

Skype Ring Delay

• When making a Skype-IN call, the landline callers hears 

or more rings before the PC/Handset starts to ring. This is

a network connection problem.

Poor Sound Quality

• Choppy, drop-outs, static, echo during Skype call is an

indication of network connection problem.

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