ObusForme UF-BLK - Manuel

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WARRANTY REGISTRATION CARD AND QUESTIONNAIRE / FICHE DE GARANTIE ET QUESTIONNAIRE
For the North American market only / Pour le marché nord-américain seulement
Please complete the Warranty Registration Card and return it within thirty (30) days of purchase. / Veuillez remplir la fiche de garantie et la retourner dans les trente (30) jours suivant l’achat.
First Name / Prénom : Last Name / Nom de famille :
Address / Adresse :
Apt / App. : City / Ville : Province/State / Province/État : Country / Pays : Postal/Zip Code / Code postal :
Telephone / Téléphone : ( ) E-mail / Courriel :
OPTIONAL QUESTIONNAIRE • QUESTIONNAIRE FACULTATIF
❑ Male / Homme ❑ Female / Femme Age / Âge : Occupation / Profession :
1.Which ObusForme ® product did you purchase? / Quel produit ObusForme ® avez-vous acheté?
Description/Model Number: / Description/Numéro du modèle : Color / Couleur :
(Example: ObusForme ® Lowback Backrest Support, Burgundy) / (Exemple : Le Dossier ObusForme ® pour le bas du dos, bourgogne)
Date of Purchase / Date de l’achat : Price Paid / Prix versé : $
Store Name / Nom du magasin : Location / Emplacement :
ObusForme ® is committed to providing you with optimal relief and comfort. To serve you better in the
future, we would like to know if we have fulfilled our commitment. Please complete and return this
Questionnaire to help us better meet your needs.
We aggregate this information and use it internally for research and marketing purposes only. We do not
disclose personal information to any third parties. If you have any questions about the personal informa-
tion that we keep on file, please contact a customer service representative at the number listed below.
ObusForme ® s’engage à vous offrir le maximum de soulagement et de confort. Pour mieux vous servir à l’avenir, nous
aimerions savoir si nous avons bien respecté notre engagement. Veuillez remplir et renvoyer la fiche de garantie et
le questionnaire pour nous permettre de mieux répondre à vos besoins.
Nous recueillons ces renseignements et nous nous en servons à l'interne à des fins de recherche et de marketing seulement.
Nous ne divulguons aucun renseignement à des tiers. Pour toute question au sujet des renseignements personnels que nous
avons dans nos dossiers, veuillez communiquer avec un représentant du service à la clientèle au numéro indiqué ci-dessous.
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LIMITED WARRANTY: ObusForme ® guarantees all items are free from defects in workmanship and materials for a time stated below from the
original purchase date. This applies when items are used for the purpose intended. Items will be repaired/replaced with
new/refurbished parts/items and/or alternates (our option) if the ORIGINAL purchaser has sent the completed Warranty
Registration within 30 days of purchase and includes ORIGINAL RECEIPT and item. Shipping, customs, duties and taxes
must be PRE-PAID TO and FROM ObusForme
® by the PURCHASER. This warranty gives you rights that vary by
province/state. This warranty may change. This warranty is non-transferable.
WHAT IS NOT COVERED: Wear and tear, aging, foam/item discoloring, odor, flattening, density, variation, leaking, alteration, mishandling,
faulty adjustment, misuse, improper care, power damage, accidents, rental use, obsolete items, service by anyone
other than ObusForme
® , use of any non-ObusForme ® authorized parts, shipping damage, neglect, items sold ‘as is’
or damage due to natural acts are NOT covered.
WARRANTY TIME FRAME: Backrest Frame: Lifetime (cover, foam, lumbar pad and other Backrest parts/materials are NOT covered)
Seat Frame: 1 year (cover, foam and other Seat parts/materials are NOT covered)
HOW TO OBTAIN WARRANTY SERVICE
You must obtain a Return Authorization (RA)
and reduction before sending your item or it
will DENIED. Please obtain an RA via
Customer Service by:
Mail: HoMedics Group Canada
344 Consumers Road, Toronto, Ontario,
Canada, M2J1P8
Tel: (416) 785-1386 Fax: (416) 785-5862
Toll Free: 1-888-225-7378
8:30 a.m. to 5:00 p.m., Mon - Fri ET
www.obusforme.com
Rev. May 2010
Congratulations on your purchase of the Obus Ultra Forme TM Backrest.
Our unique convex and concave design helps align your spine into its proper
curvature, as well as aiding in the relief and prevention of back problems. With three
different sizes to choose from, the Obus Ultra Forme Backrest offers back pain relief to
people of all sizes.
Scientifically tested, the Obus Ultra Forme Backrest relieves back pain by offering com-
plete spinal support while minimizing damaging pressure points and disc pressure.
Properly used, it will also significantly reduce muscle strain in the
lower back and increase respiratory capacity.
For optimal results, use the Obus Ultra Forme Backrest with the Obus Ultra Seat TM to cre-
ate a complete, comfortable and ergonomic sitting experience for your home, office or
car. Together, these unique products encourage proper alignment between the pelvis
and spine and further reduce pressure in the back, providing even more comfort for you
each and every day.
Using your Obus Ultra Forme Backrest
1. Place the Obus Ultra Forme Backrest as far back as possible against the back
of the seat/chair where the device will be used.
2. Sit back and align your back against the Obus Ultra Forme Backrest. Adjust the
device so the curvature of your Obus Ultra Forme Backrest most comfortably meets
your lumbar curvature (the small of your back).
3. The Obus Ultra Forme Backrest stays in position when the elastic straps are placed or
stretched around most chairs or vehicle seats. Tighten the straps using the
adjustable buckles.
4. Adjust the position of the back of your chair by tilting it backwards or forward as
necessary.
5. Before using your Obus Ultra Forme Backrest in a vehicle, please consult the owner’s
manual to ensure that you can properly adjust your vehicle’s seat and/or headrest
after installation of the Obus Ultra Forme Backrest.
Please Note: The Obus Ultra Forme Backrest may in some cases require time to get used
to. Over the years, your spine has become less flexible and needs time to adjust to its
natural shape again. If you feel discomfort when using your Obus Ultra Forme Backrest
for the first time, it is recommended that you use it for shorter periods of time, gradually
increasing your usage until you feel comfortable. If you have a very sore back or small
curvature (lumbar area), it is highly recommended that you allow yourself a break-in
period of at least 30 days in order to obtain the full benefits of your Obus Ultra Forme
Backrest. Those with scoliosis or a history of disc fusion surgery may not get the full
benefit of the Obus Ultra Forme Backrest. For these individuals, we recommend profes-
sional advice to determine if the ObusForme
® Lowback Backrest Support is right for
them.
Easy Care
Most cleaning can be easily accomplished with the use of a mild soap and water solu-
tion. However, we do suggest that you do a spot cleaning trial on an inconspicuous
area. Do not rub the cover or immerse the entire cover in water as it may shrink.
Unconditional 30-Day Money-Back Guarantee
If at any time during the first 30 days after purchase the Obus Ultra Forme Backrest
fails to meet your expectations, your money will be refunded.
Simply RETURN TO THE PLACE OF PURCHASE WITH ORIGINAL RECEIPT.
Side View A
B
Press firmly to attach
hook & loop tabs
Obus Ultra
Seat
Obus Ultra Forme
Backrest
BACK View