Panasonic NT-ZP1V - Manuel (Page 20)

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Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Kitchen Appliance
Limited Warranty
Limited Warranty Coverage(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Marketing
Company (referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option either
(a) repair your product with new or refurbished parts, (b) replace
it with a new or a refurbished equivalent value product, or (c)
refund your purchase price. The decision to repair, replace or
refund will be made by the warrantor.
Product or Part Name Labor Parts
Bread Maker, Rice Cookers
(Fuzzy Logic), Meat Grinder,
Toaster Oven, Coffee Maker,
Kettle, Toaster
1 yr. 1 yr.
Large Capacity Rice Cookers
(SR-42 series)
6 Months 6 Months
During the “Labor” warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no charge
for parts.
This warranty only applies to products purchased and serviced
in the United States or Puerto Rico. This warranty is extended
only to the original purchaser of a new product which was not
sold “as is”.
Carry-In or Mail in Service:
To find a service center please visit
http://www.panasonic.com/help or call 1-800-211-PANA (7262).
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER glass,
plastic parts, temperature probes (if included) and normal
wear and tear or cosmetic damage. The warranty ALSO DOES
NOT COVER damages which occurred in shipment, or failures
which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, maladjustment of consumer
controls, improper maintenance, power line surge, lightning
damage, modification, or commercial use (such as in a hotel,
office, restaurant, or other business), rental use of the product,
service by anyone other than a factory service center or other
authorized servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and
from the servicer, loss of or damage to media or images, data
or other memory or recorded content. The items listed are not
exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you
may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Consumer Marketing Company
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERIVCE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Customer Services Directory
(United States and Puerto Rico)
Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Service Center; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users,
TTY: 1-877-833-8855
Accessory Purchases
(United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for
all Panasonic Products by visiting our Web Site
at: http://www.pstc.panasonic.com
Or, send your request by E-mail
to: [email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South
Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American
Express)
For hearing or speech impaired TTY users,
TTY: 1-866-605-1277
As of Dec 2012
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal
use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your
product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund
your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Electric Rice Cooker One (1) year
Electric Thermo Pot One (1) year
Automatic Bread Maker One (1) year
Electric Fish Roaster One (1) year
Toaster Oven One (1) year
Breakfast series (Coffee maker, Toaster, Kettle) One (1) year
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic
brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in
Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original
packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR
OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE
IS REQUIRED.
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or
failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment
of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost
time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or
recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.
This warranty gives you specific legal rights and you may have other rights which vary depending on your province
or territory.
CONTACT INFORMATION
For product information and operation assistance, please contact:
Our Customer Care Centre: Telephone #: 1-800-561-5505
Fax #: (905) 238-2360
Email link: “Support → contact us → email” on www.panasonic.ca
For defective product exchange within the warranty period, please contact the original dealer or our Customer re
Centre.