Samsung SR8830 - Manuel (Page 42)

42_ Troubleshooting
Troubleshooting
CHECkLIST BEFORE SVC CALLS
SYMPTOM CHECkLIST MEASURE TO TAkE
Robotic vacuum
cleaner cannot
find the charger.
• Check whether the power
plug of the charger is plugged
correctly into the outlet.
• If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
• If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
• Is the Smart gate installed
near the charger?
• Move the Smart gate to another
place so that the robotic
vacuum cleaner can charge
automatically.
• Is the distance detection
sensor of the Smart gate facing
the charger?
• Change the direction of the
Smart gate or set the distance to
an appropriate value.
Robotic vacuum
cleaner passes
through the
Smart gate.
• Are the batteries of the Smart
gate worn out?
• Replace the batteries.
(2 type D (LR20) alkaline
batteries)
• Is the Smart gate set to Guard
(virtual door) mode?
• Set the Smart gate to Fence
(virtual wall) mode.
• Is the Mode lamp turned off? • Check if the Smart gate is turned
off and then set the Smart gate
to a desired mode.
The battery
usage time of the
Smart gate is too
short.
• Are you using manganese drycell
batteries? • Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)
In the display
panel, From
30,29,28,…
the number is
counted down.
• Is the robotic vacuum cleaner
forced to seperate from charger
or pressed during charging? • When the robotic vacuum
cleaner is seperated or pressed
during the charging, after
30-second counts it is returning
to the charger for recharging
automatically.
DJ68-00518A (EN-1)-0.1.indd 42 2009.11.5 11:35:37 AM