Beforeyoucallforservice, Before you call for service – GE washers G161 Manuel d'utilisation

Page 8

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Troubleshooting Tips
Save time and money! Review the charts on the following pages,

or visit

GEAppliances.ca. You may not need to call for service.

Before you call for service…

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WATER

Possible Causes

What To Do

Too many suds

Too much detergent

• Measure your detergent carefully . Use less soap if you have

soft water, a smaller load or a lightly soiled load .

Type of detergent

• Switch to a lower sudsing detergent brand and follow

instructions on package .

Soft water

• Try less detergent .

Water leaks

Using too much detergent

• Use less detergent . Use less soap if you have soft water,

in washer

a smaller load or a lightly soiled load .

Fill hoses or drain hose is

• Make sure hose connections are tight at faucets and

improperly connected

rubber washers are installed . Make sure end of drain hose

is correctly inserted in and secured to drain facility .

Household drain may

• Check household plumbing . You may need to call

be clogged

a plumber .

Drain hose loose

• Make sure drain hose is fully seated in back of washer and

that the two retaining screws are fully seated .

Drain hose rubs on wall

• Make sure drain hose does not make contact with the wall .

May cause excessive wear on the hose .

Constant water pressure

• Tighten hoses at the faucets and turn the water off after

to the fill hoses at the

each use .

water source

• Check condition of the fill hoses; they should be replaced

every 5 years .

Water temperature

Cooler water temperatures

• New laundry detergents have been formulated to work

seems incorrect

provide improved energy

with cooler water temperatures without affecting wash

efficiency

performance .

Water supply is turned off

• Turn both hot and cold faucets fully on and make sure

or improperly connected

hoses are connected to correct faucets .

Water valve screens are

• Turn off the water source and remove the water connection

stopped up

hoses from the upper back of the washer . Use a brush or

toothpick to clean the screens in the machine . Reconnect

the hoses and turn the water back on .

House water heater is

• Make sure house water heater is delivering water at

not set properly

120°F–140°F (48°C–60°C) .

Water pumped out before

Lid lifted or cycle was put in • Reset cycle .

cycle is complete

pause for over 24 hours

Water won’t drain

Drain hose is kinked or

• Straighten drain hose and make sure washer is not

improperly connected

sitting on it .

• Top of drain outlet should be less than 6 ft (1 .8 m)

above floor .

Washer pauses during

This is normal

• This is normal . The washer alternates between agitate and

wash cycle

soak during some wash cycles to get your clothes cleaner

with less wear .

Washer pauses during

This is normal

• The washer may pause during the spin cycle to remove

spin cycle

soapy water more efficiently .

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