Before you call for service – GE washers G161 Manuel d'utilisation

Page 10

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PERFORMANCE (cont.)

Possible Causes

What To Do

Pilling

Result of normal wear on

• While this is not caused by the washer, you can slow the

poly-cotton blends and

pilling process by washing garments inside out .

fuzzy fabrics

Snags, holes, tears, rips

Pins, snaps, hooks, sharp

• Fasten snaps, hooks, buttons and zippers .

or excessive wear

buttons, belt buckles,

• Remove loose items like pins, objects in pockets and

zippers and sharp objects

sharp buttons .

left in pockets

• Turn knits (which snag easily) inside out .

Undiluted chlorine bleach

• Check bleach package instructions for proper amount .

• Never add undiluted bleach to wash or allow clothes to

come in contact with undiluted bleach .

Chemicals like hair bleach or • Rinse items that may have chemicals on them before

dye, permanent wave solution washing .

Wrinkling

Improper sorting

• Avoid mixing heavy items (like work clothes) with light items

(like blouses) .

• Try a fabric softener .

Overloading or incorrect

• Load your washer so clothes have enough room to move

water level

freely with water covering all of the clothes .

Incorrect wash and

• Match Cycle selection to the type of fabric you are washing

dry cycles

(especially for easy care loads) .

Repeated washing in

• Wash in warm or cold water .

water that is too hot

SOUNDS

Possible Causes

Reason

“Metallic clicking”

Shifter mechanism is

• The drive system will engage at the start of agitate and

engaging or disengaging

disengage when agitate is complete . This occurs multiple

times during the wash .

Back and forth “swoosh”

Electric motor reversing

• This machine has a drive system that doesn’t use gears .

or light “clicking” sound

direction

This sound is the motor rotating back and forth to clean

during agitate

your laundry .

Quick short agitation

Clothing redistribution

• At the end of agitate, the motor makes short agitation

sounds at end of agitation

strokes to redistribute the load .

“Click” when water

Relay switch

• The relay makes a click sound when activated . The water

stops filling

level activates the relay and stops filling .

“Clicking” behind Control

Automatic Temperature

• Two valves mix cold and hot water . The “clicking” is when either

Panel during fill

Control Valve

valve turns on or off to raise or lower the fill water temperature .

Water flow changes

Automatic Temperature

• Two valves mix cold and hot water . The flow changes when either

during fill

Control Valve

valve turns on or off to raise or lower the fill water temperature .

Motor “whining up” or

Motor ramping up/down

• The motor will speed up incrementally during the spin cycle .

“coasting down” in spin

during spin cycle

When spin is complete, it will coast until it stops .

“Humming”

Water drain pump

• The drain pump will make a humming sound when pumping

out water after agitation stops and continue until spin is

complete .

“Gurgling”

Water drain pump

• When the pump starts drawing in air, It starts to gurgle .

The washer should then begin spinning and the sound will

continue until it is done spinning .

Washer is noisy

Washer is uneven

• To level the front of the washer, adjust the front leveling legs

by rotating the individual leg in the proper direction for up

or down . To level the back of the washer, lift the back of the

machine 4” (11 cm) and set down .

Shipping rod is still assembled • To remove the shipping rod from the washer, pull the yellow

in the unit

tag and remove the attached rod from the bottom right hand

side of the washer .

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Before you call for service…

10

Troubleshooting Tips

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