GE Washer GBVH5200 - Manuel (Page 21)

Before you call for service…
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Troubleshooting Tips
Save time and money! review the charts on the
following pages first and you may not need to call for
service.
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Problem Possible Cause What To Do
Not draining Load is out of balance • Redistributeclothesandrundrain&spinorrinse&spin.
Not spinning
• Increaseloadsizeifwashingsmallloadcontainingheavy
Not agitating
andlightitems.
Pump clogged • Seepage13onhowtocleanthePumpFilter.
Drain hose is kinked or • Straightendrainhoseandmakesurewasherisnot
improperly connected sittingonit.
Household drain may • Checkhouseholdplumbing.Youmayneedtocall
be clogged aplumber.
Drain hose siphoning; drain hose • Ensurethereisanairgapbetweenhoseanddrain.
pushed too far down the drain
Leaking water Door gasket is damaged • Checktoseeifgasketisseatedandnottorn.Objects
leftinpocketsmaycausedamagetothewasher(nails,
screws,pens,pencils).
Door gasket not damaged • Watermaydripfromthedoorwhenthedoorisopened.
Thisisanormaloperation.
• Carefullywipeoffrubberdoorseal.Sometimesdirtor
clothingisleftinthissealandcancauseasmallleak.
Check back left of washer • Ifthisareaiswet,youhaveoversudsingcondition.
for water Uselessdetergent.
Fill hoses or drain hose is • Makesurehoseconnectionsaretightatwasherand
improperly connected faucetsandmakesureendofdrainhoseiscorrectly
insertedinandsecuredtodrainfacility.
Household drain may • Checkhouseholdplumbing.Youmayneedtocall
be clogged aplumber.
Dispenser clogged • Powdersoapmaycauseclogsinsidethedispenserand
causewatertoleakoutthefrontofthedispenser.Remove
drawerandcleanbothdrawerandinsideofdispenserbox.
Pleaserefertocleaning the Washer section.
Incorrect use of detergent • UseHEandcorrectamountofdetergent.
Dispenser box crack • Ifnewinstallation,checkforcrackoninsideofdispenserbox.
Clothes too wet Load is out of balance • Redistributeclothesandrundrain&spinorrinse&spin.
• Increaseloadsizeifwashingsmallloadcontainingheavy
andlightitems.
• Themachinewillslowthespinspeeddownto410rpmif
ithasahardtimebalancingtheload.Thisspeedisnormal.
Pump clogged • Seepage13onhowtocleanthePumpFilter.
Overloading • Thedryweightoftheloadshouldbelessthen16lb.
Drain hose is kinked or • Straightendrainhoseandmakesurewasherisnot
improperly connected sittingonit.
Household drain may • Checkhouseholdplumbing.Youmayneedtocall
be clogged aplumber.
Drain hose siphoning; drain hose • Ensurethereisanairgapbetweenhoseanddrain.
pushed too far down the drain