Hip Street HS-2802 - Manuel (Page 18)

HS-2802 User Manual
Page 17
Troubleshooting
1. Player’s failing to start up
Please check whether the battery power runs out, and try again to boot after connecting USB
or charging the charger.
2. Fail to hear the sound through the earphone
Please check whether the volume is set to 0.
Please check whether the earphone is inserted into the jack correctly.
3. Serious noise
Check whether the earphone plug is clean because the dirt can cause noise.
Please check whether the music file is damaged, and you can determine it by trying playing
other music files. If the file has been damaged, it may lead to serious noise or sound leap.
4. Poor FM reception effect
Please adjust the direction and location of the Player and elongate the earphone cable.
Please check whether there is electronic device interference around.
5. Un-recognizable code displayed on the screen
Please check whether the correct language option has been set.
6. Cannot download files
Please confirm whether the computer is properly connected to the Player.
Please confirm whether the storage space of internal memory is full.
Please confirm whether the USB cable is damaged.