Whirlpool WFW97HEDBD Manuel d'utilisation

Whirlpool, Laundry limited warranty

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WHIRLPOOL

®

LAUNDRY

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS

REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the

Customer eXperience Center:

n

Name, address, and telephone number

n

Model number and serial number

n

A clear, detailed description of the problem

n

Proof of purchase including dealer or retailer name and address

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR

A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces

do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow

the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the

representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes

with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

03/14

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair.

Some questions can be addressed without service. Please take a few minutes to review the

Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on

the right to access additional resources, or visit https://www.whirlpool.com/product_help.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers.

In the U.S. and Canada, direct all requests for warranty service to:

Whirlpool Customer eXperience Center

In the U.S.A. call 1-800-253-1301. In Canada call 1-800-807-6777.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

https://www.whirlpool.com/product_help

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

1. Commercial, non-residential, multiple-family use, or use inconsistent with published

user, operator, or installation instructions.

2. In-home instruction on how to use your product.

3. Service to correct improper product maintenance or installation, installation not in

accordance with electrical or plumbing codes, or correction of household electrical or

plumbing (i.e. house wiring, fuses, or water inlet hoses).

4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).

5. Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.

6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products

not approved by Whirlpool.

7. Repairs to parts or systems to correct product damage or defects caused by

unauthorized service, alteration, or modification of the appliance.

8. Cosmetic damage including scratches, dents, chips, and other damage to appliance

finishes unless such damage results from defects in materials and workmanship and is

reported to Whirlpool within 30 days.

9. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive

environments, including but not limited to, high salt concentrations, high moisture or

humidity, or exposure to chemicals.

10. Pick-up or delivery. This product is intended for in-home repair.

11. Travel or transportation expenses for service in remote locations where an authorized

Whirlpool servicer is not available.

12. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,

decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere

with servicing, removal, or replacement of the product.

13. Service or parts for appliances with original model/serial numbers removed, altered, or

not easily determined.

The cost of repair or replacement under these excluded circumstances shall be

borne by the customer.

For one year from the date of purchase,

when this major appliance is installed,

operated, and maintained according to

instructions attached to or furnished with

the product, Whirlpool Corporation or

Whirlpool Canada LP (hereafter “Whirlpool”)

will pay for Factory Specified Replacement

Parts and repair labor to correct defects

in materials or workmanship that existed

when this major appliance was purchased,

or at its sole discretion replace the product.

In the event of product replacement, your

appliance will be warranted by the remaining

term of the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY

UNDER THIS LIMITED WARRANTY SHALL

BE PRODUCT REPAIR AS PROVIDED

HEREIN. Service must be provided by a

Whirlpool designated service company. This

limited warranty is valid only in the United

States or Canada and applies only when

the major appliance is used in the country

in which it was purchased. This limited

warranty is effective from the date of original

consumer purchase. Proof of original

purchase date is required to obtain service

under this limited warranty.

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