Document Outline

• Notice to Users
• Owner’s Record
• Safety Information
• Regulatory Information
  • FCC Part 68
  • Telephone Consumer Protection Act of 1991 (UnitedStates)
  • Telephone Consumer Guidelines (Canada)
• Disposal of Lithium Ion Battery
• Industry Canada Notice
  • Avis de L’Industrie Canada
    • VAIO® Notebook UserGuide
      • PCG-XG500/PCG-XG500K/ PCG-XG700/PCG-XG700K
• Contents
  • Welcome 13
  • Setting Up Your VAIO® Notebook 23
  • Using Your VAIO® Notebook 39
  • Connecting Peripheral Devices 81
  • Adding Memory 107
  • Software Information 113
  • Troubleshooting 131
  • Specifications 145
  • Index 149
    • Welcome
  • Features
    • Exceptional performance
    • Portability
    • Sony audio and video quality
    • Microsoft® Windows® operating system
    • Communications
    • DVD drive
    • CD-RW drive
  • Unpacking Your VAIO® Notebook
    • Remove the following hardware items from the box:
      • Main unit
      • Floppy disk drive cable
      • Floppy disk drive (FDD)
      • Mini docking station
      • Power cord
      • AC adapter
      • Rechargeable battery pack
      • DVD-ROM drive or CD-RW drive (CD-RW drive on select models only)
      • FDD stand
      • Weight saver
    • Manuals
      • VAIO® User Guide
      • Microsoft® Windows® Millennium Edition Getting Started manual or Microsoft® Windows® 2000 Profess...
    • Software CDs
      • Microsoft® Word 2000
    • Recovery CDs
      • System Recovery CD(s)
      • Application Recovery CD(s)
      • Driver Recovery CD(s)
    • Other
  • Ergonomic Considerations
    • Ergonomic Position
      • Position of your computer
      • Furniture and posture
      • Viewing angle of the computer’s display
      • Lighting
      • Placement of an external display
    • Notes on setup
    • Handling your notebook
    • Handling the LCD screen
    • Cleaning the display filter
      • 1 Remove the clips on the top of the display before removing the optional display filter as illus...
        • Display Filter Clips
          • 2 Hold the display filter by its sides to avoid leaving fingerprints on the display filter.
          • 3 Wipe off the fingerprints left on the display filter with the filter cleaner. You can use comme...
          • 4 Insert the bottom of the display filter into the groove at the bottom of the display as illustr...
          • 5 Turn 90˚ to lock it in place.
        • Installing Display Filter
          • Setting Up Your VAIO® Notebook
    • Locating the Controls and Connectors
      • Front
      • Back
      • Left
      • Right
      • Bottom
    • Connecting a Power Source
      • Using the AC Adapter
        • 1 Slide the LCD lock lever to your right.
          • 2 Open the computer.
          • Opening your Computer
            • 3 Plug the cable attached to the AC adapter into the DC In connector on the back of the computer.
            • 4 Plug one end of the power cord into the AC adapter.
            • 5 Plug the other end of the power cord into an electrical outlet.
          • Connecting the AC Adapter
          • Notes on the AC Adapter
      • Using Battery Power
        • To insert the battery pack
        • 1 Open the cover of the battery bay on the left side of the computer.
          • Battery Bay
            • 2 Insert the battery pack into the battery bay.
          • Inserting Battery Pack
            • 3 Close the cover of the battery bay until it clicks.
          • To charge the battery pack
        • 1 Connect the AC adapter to the computer.
          • 2 Insert the battery pack.
          • 3 When the battery is 85% full, the battery indicator light turns off. This process takes approxi...
          • Battery Indicators
          • To remove the battery pack
        • 1 Open the cover of the battery bay.
          • 2 Pull out the battery pack.
          • Removing the Battery Pack
            • 3 Close the cover of the battery bay.
          • Notes on battery
    • Starting Your Notebook
      • 1 Slide the LCD lock lever in the direction of the arrow, and lift the cover.
        • Opening the Computer
          • 2 Press the power button of the computer until the green power indicator light turns on.
        • Power Button
          • 3 If necessary, adjust the brightness controls for the LCD display:
    • Shutting Down Your Notebook
      • 1 Click the Start button on the Windows taskbar.
        • 2 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box.
        • 3 Select Shut down.
        • 4 Click OK.
        • 5 Wait for your computer to turn off automatically. The power indicator (green) turns off.
        • 6 Turn off any peripherals connected to your computer.
        • If you are unable to shut down your computer:
      • 1 Close or end all operations by:
        • 2 Restart the computer. You can restart your computer by pressing Ctrl+Alt+Delete keys (at the sa...
      • Closing your computer
        • Close the front panel
        • 1 Hold the clip on the left top of the front panel.
          • 2 Move the panel in direction of arrow. Completely close the front panel and locked in place.
          • Front Panel
          • Close the intercooler flap
        • 1 Grasp both sides of the flap while sliding the levers with your thumbs.
          • Intercooler Flap
            • Using Your VAIO® Notebook
  • Using the Keyboard
    • Keyboard
    • Combinations and Functions with the Windows Key
    • Indicators
    • Combinations and Functions with the Fn Key
  • Replacing a Keycap
    • To replace the enter key
      • Enter Key Back
      • Attaching Enter Key
    • To replace the shift or space key
      • Back
      • Attaching the Shift or Space Key
  • Using the Touchpad
    • Using the Touchpad
  • Using the Floppy Disk Drive
    • To use as an external drive
      • Connecting Floppy Disk Drive
    • To use as an internal drive
      • 1 If another device is in the multipurpose bay, remove the device. See “To remove the second batt...
        • 2 Insert the floppy disk drive into the multipurpose bay with the VAIO logo facing up. Continue p...
        • Inserting Floppy Disk Drive
        • To insert a diskette
      • 1 Hold the diskette with the label side facing up.
        • 2 Gently push the diskette into the drive until it clicks into place.
        • Inserting Diskette
        • To remove a diskette
          • Ejecting Diskette
        • Handling Diskettes
        • To remove the floppy disk drive
      • 1 Right-click the Power Management icon in the system task tray and choose “Remove multipurpose b...
        • 2 Slide the RELEASE lever on the bottom of the computer in the direction of the arrow and slide t...
        • 3 Click OK on the message screen.
        • To remove the floppy disk drive using the Jog Dial™ control (Windows Me models only)
      • 1 Rotate the Jog Dial control to PowerPanel, and then press the Jog Dial control. The PowerPanel ...
        • 2 Rotate the Jog Dial control to Multipurpose Bay Drive, and then press the Jog Dial control.
        • Removing Floppy Disk Drive
        • To remove the floppy disk drive (Windows 2000 models only)
      • 1 Double-click the Power Management icon in the system task tray.
        • 2 The “Unplug or Eject” dialog box appears.
        • 3 In the Unplug or Eject Hardware dialog box, select the appropriate option, and then click Stop.
        • 4 Confirm the device and click OK.
        • 5 A message appears informing you that the device can now be safely removed from the system.
        • 6 Slide the RELEASE lever on the bottom of the computer in the direction of the arrow, and then u...
  • Using the DVD-ROM or CD-RW Drive
    • To insert a disc
      • 1 Turn on the computer.
        • 2 Press the Eject button to open the DVD-ROM or CD-RW drive.
        • Opening the DVD-ROM or CD-RW drive
          • 3 Place a DVD or CD in the tray with the label side facing up. For DVDs, which can be played on b...
        • Inserting a DVD or CD
          • 4 Close the tray by pushing it gently.
        • Manual Eject Hole
    • To play a DVD
    • To write to a CD-RW or CD-R (For models with a CD-RW drive)
    • To remove the DVD-ROM or CD-RW drive
      • 1 Right-click the Power Management icon in the system task tray and choose “Remove multipurpose b...
        • 2 Slide the RELEASE lever on the bottom of the computer in the direction of the arrow. Then slide...
        • 3 Click OK on the message screen.
    • To insert the DVD-ROM or CD-RW drive
      • Inserting DVD-ROM or CD-RW drive
    • Notes on CD and DVD media
      • Handling CD and DVD media
      • Cleaning CD and DVD media
  • Using PC cards
    • To insert a PC Card
      • 1 Pull the PC card RELEASE button away from the computer, and then push it in toward the computer.
        • PC Card Release Button
          • 2 Remove the PC card slot protector.
          • 3 When you use a Type III PC card, you need to remove both the top and bottom PC card slot protec...
        • Removing PC Card Slot Protector
          • 4 Insert the PC card into the PC card slot with the front label facing up. Gently push the card i...
        • Inserting PC Card
    • To remove a PC card
      • 1 Double-click in the system task tray.
        • 2 The “Unplug or Eject hardware” dialog box appears.
        • 3 In the Unplug or Eject Hardware dialog box, select the appropriate option, and then click Stop.
        • 4 Confirm the device and click OK.
        • 5 A message appears informing you that the device can now be safely removed from the system.
        • 6 Press the PC card RELEASE button to remove the PC card.
        • Removing the PC Card
          • 7 Insert the PC card slot protector back into the empty slot.
  • Using Infrared Communication Devices
    • To use infrared communication with another computer
      • Connecting with Infrared
      • Infrared Range
  • Using a Second Battery Pack
    • To insert a second battery pack
      • 1 If another device is in the multipurpose bay, remove the device. See “To remove the DVD-ROM or ...
        • 2 Insert the battery pack into the multipurpose bay.
        • Inserting Second Battery Pack
          • 3 Attach the weight saver to the computer to stabilize the battery pack.
        • Attaching Weight Saver
    • To charge the second battery pack
      • Charging Second Battery Pack
    • To remove the second battery pack
      • 1 There is a RELEASE lever on the bottom of the weight saver. To remove the battery pack, slide t...
        • Removing Second Battery Pack
          • 2 Remove the weight saver, and then pull out the battery pack.
          • 3 Reinsert the weight saver.
  • Using the Weight Saver
    • To attach the Weight Saver
      • 1 If another device is in the multipurpose bay, remove the device. See “Notes on CD and DVD media...
        • Inserting the Weight Saver
          • 2 Slide the weight saver in the direction of the arrow until it clicks.
    • To remove the Weight Saver
      • Release Lever
  • Removing the Optional Hard Drive (PCGAHDX10)
    • Windows Me models
    • 1 Right-click the Power Management icon in the system task tray and select “Remove multipurpose b...
      • 2 Slide the Release lever on the bottom of the unit in the direction of the arrow and hold while ...
      • 3 Click OK.
      • Windows 2000 models
    • 1 Double-click in the system task tray. The Unplug or Eject Hardware dialog box appears.
      • 2 In the Unplug or Eject Hardware dialog box, select the appropriate device, and then click Stop.
      • 3 Confirm the device and click OK.
      • 4 A message appears informing you that the device can now be safely removed from the system.
      • 5 Slide the RELEASE lever on the bottom of the computer in the direction of the arrow and then un...
  • Using Smart Connect
    • Windows Me™ models
      • Connecting with an i.LINK* Cable
    • Windows 2000 models
  • Connecting an i.LINK®*-compatible Device
    • i.LINK* Port
    • DVgate™
      • Digital Video Captures
      • Adjusting Image Resolution
    • Hard Drive Partition
      • To defragment a partition
      • 1 Click the Start button in the Windows® taskbar.
        • 2 Click Programs>Accessories> System Tools> Disk Defragmenter. The Disk Defragmenter window appears.
        • 3 Select the drive you want to defragment from the list, and click the Defragment button. See Win...
  • VAIO® Action Setup
    • Jog Dial™ Control
      • Jog Dial Control
    • Using the Jog Dial Control
      • Launcher mode
      • Using Launcher mode
      • 1 Turn the Jog Dial control to select the item you want, then press the Jog Dial control. The win...
        • JOG Guide Dialog Box
          • 2 Turn or press the Jog Dial control to use the desired function.
          • 3 To select another item, switch to the launcher mode and repeat from step 1.
        • Guide mode
        • Guide mode
        • Software that supports the Jog Dial Control
        • Software that does not support the Jog Dial Control
        • Dialog box
          • JOG Guide Dialog Box
    • Internal Timer
    • i.LINK®* Interface
  • Using Power Saving Modes
    • Normal Mode
    • System Idle Mode
      • To activate System Idle mode
      • To return to normal mode
    • System Suspend Mode
      • To activate System Suspend mode
      • To return to normal mode
    • System Hibernation Mode
      • To activate System Hibernation mode
      • To return to normal mode
        • Connecting Peripheral Devices
  • Connecting a Phone Line
    • 1 Plug one end of the phone cable into the phone line jack on the computer.
      • Connecting a Phone Line
        • 2 Plug the other end into the wall jack.
  • Using the Mini Docking Station
    • Front
    • Back
    • Left/Right
    • Connecting the Mini Docking Station
      • Before connecting the Mini Docking Station
        • Connecting AC Adapter to Docking Station
      • To connect the Mini Docking Station to your computer
      • 1 Open the cover of your computer.
        • Docking Station/FDD Connector
          • 2 Attach the left side tab of the Mini Docking Station to the left side hollow of your computer.
        • Left Tab Hollow
          • 3 Align the connector on the Mini Docking Station with the docking/floppy disk drive connector on...
          • 4 Firmly press the Mini Docking Station into place.
          • 5 Attach the right side tab of the Mini Docking Station to the right side hollow of your computer.
        • Right Tab Hollow
    • Removing the Mini Docking Station from your notebook
      • 1 Press the UNDOCK button on the Mini Docking Station or click REMOVE on the Start menu.
        • Undocking Button
          • 2 After the IN USE indicator has turned off, pull the RELEASE lever on the right side of your com...
        • Release Lever
          • 3 Release the left tab.
        • Removing Mini Docking Station
    • Connecting an external mouse or keyboard
      • 1 Plug the keyboard cable or mouse cable into this connector with facing up.
        • Connecting a Mouse or External Keyboard
    • Connecting a printer to the Mini Docking Station
      • To connect a printer
        • Connecting a printer
    • Connecting a floppy disk drive to the Mini Docking Station
      • 1 With the VAIO logo facingup, plug the cable firmly into the connector and both of the alignmen...
        • 2 With the VAIO logo facing up, plug the FDD into the other end until it locks in place.
        • FDD Connecting
        • Using the floppy disk drive stand (for the Mini Docking Station)
      • 1 Place the protrusions on the floppy disk drive stand (for the Mini Docking Station) into the ho...
        • Attaching the floppy disk stand
          • 2 Slide the floppy disk drive stand in the direction of the arrow.
          • 3 Slide the floppy disk drive into the floppy disk drive stand.
          • 4 Attach the floppy disk drive cable from the computer to the floppy disk drive.
    • Connecting audiovideo (AV) devices
      • Connecting an MD Deck or CD Player
      • To record music to a mini disc from a CD playing on the computer via the OPTICAL OUT, (available ...
      • 1 Click the Start button, point to Settings, and then click Control Panel.
        • 2 Double-click YAMAHA DS-XG Audio Config.
        • 3 Select Digital Output and click “ON [All Sources]/Analog out is muted.”
        • 4 Click OK.
    • Connecting a CD player, an active speaker, or an amplifier
      • Connecting Devices
    • Connecting a Dolby Digital™ Decoder integrated device
      • 1 Insert the DVD-ROM drive into the multipurpose bay
        • 2 Connect the OPTICAL OUT connector to a Dolby Digital Decoder integrated device to experience Do...
        • Connecting Audio and Video Devices
          • 3 Switch the Digital output to PCM when you connect a device that does not support Dolby Digital;...
          • 4 Switch the Digital output to PCM when you play DVDs that support linear PCM recording on the Mi...
    • Connecting a TV or a video deck
      • Connecting a TV
  • Connecting a Printer to Your Computer
    • Before using the printer
    • To connect a printer
      • Parallel Port
  • Connecting an External Display
    • To connect a computer display
      • Monitor Connector
    • To connect a projector
      • Connecting a Projector
    • To select a display
  • Connecting External Speakers
    • To connect external speakers
      • Connecting Speakers
  • Connecting an External Microphone
    • To connect an external microphone
      • Connecting Microphone
  • Connecting a Universal Serial Bus (USB) Device (Mouse or Keyboard)
    • USB Port
      • Adding Memory
    • To install a memory module
      • 1 Shut down your computer and disconnect all peripheral devices, such as your printer.
        • 2 Unplug the computer and remove the battery packs.
        • 3 Wait until the computer cools down. Then remove the screw at the bottom of your computer.
        • Removing the Memory Module Cover
          • 4 Lift the two stoppers at the bottom of the keyboard and slide the keyboard toward the LCD displ...
        • Keyboard Stoppers
          • 5 Lift the keyboard from the LCD display side by releasing the four tabs, then gently lean it ove...
        • Lifting the Keyboard
          • 6 Remove the new memory module from its packaging.
          • 7 Install the memory module as described in the following graphic.
        • Installing Memory Module
          • 8 Gently replace the keyboard, then press it into your computer. Be careful not to detach the cab...
        • Replacing the Keyboard
          • 9 Close the computer cover, and tighten the screws on the bottom of the computer.
    • To remove a memory module
      • 1 Follow steps 1 to 5 of “To install a memory module.”
        • 2 Touch a metal object (such as the connector panel on the back of your computer) to discharge st...
        • 3 Remove the memory module.
        • Memory Module
          • 4 Follow steps 8 and 9 of “To install a memory module.”
    • To view the system memory
      • 1 Turn on the computer.
        • 2 Click the Start button, point to VAIO, and click “Sony Notebook Setup.”
        • 3 Click the “About This Computer” tab to view the system memory. If the additional memory is not ...
        • Software Information
  • About the Software on Your Notebook
    • Adobe Acrobat Reader®
      • Adobe Systems, Inc.
    • Adobe PhotoDeluxe® Home Edition
      • Adobe Systems, Inc.
    • Adobe Premiere® LE
      • Adobe Systems, Inc.
    • America Online® (Windows Me only)
      • America Online, Inc.
    • ArcSoft PhotoPrinter™ 2000 Pro
      • ArcSoft, Inc.
    • CompuServe® 2000 (Windows Me only)
      • CompuServe
    • Direct CD™ (select models only)
      • Adaptec, Inc.
    • DVgate™
      • Sony Electronics Inc.
    • EarthLink Network TotalAccess® (Windows Me only)
      • EarthLink, Inc.
    • Easy CD Creator™ (select models only)
      • Adaptec, Inc.
    • McAfee® VirusScan®
      • Network Associates, Inc.
    • Media Bar™
      • Sony Electronics Inc.
    • Microsoft® Internet Explorer
      • Microsoft Corporation
    • Microsoft® Word 2000
      • Microsoft Corporation
    • MovieShaker™
      • Sony Electronics Inc.
    • Netscape Communicator®
      • Netscape Communications Corporation
    • PictureGear™
      • Sony Electronics Inc.
    • Prodigy Internet® (Windows Me only)
      • Prodigy Communications Corporation
    • Quicken® 2000 Basic
      • Intuit, Inc.
    • Smart Capture
      • Sony Electronics Inc.
    • Smart Connect (Windows 2000 only)
      • Sony Electronics Inc.
    • Sound Forge® XP
      • Sonic Foundry, Inc.
    • VAIO Action Setup
      • Sony Electronics Inc.
    • VAIO Support Agent
      • Sony Electronics Inc.
  • MovieShaker™
    • Main window
    • Importing Images and Sound Clips
      • 1 Click .
        • 2 Find the file you want to add.
        • 3 Select the file.
        • 4 Click Open. The file is added to the Clip tray.
    • Create a Movie using Shaker
      • 1 Click the Shake tab.
        • 2 Select a mood by clicking a face in the Shaker tray.
        • Shaker Tray
          • 3 Click . A thirty second scene is automatically generated and saved to the Product tray.
          • 4 To preview, switch the Work Panel to Product tray mode and press play.
      • Editing Clips and Scenes
        • Working Panel
        • 1 Double-click the clip or scene to move it to the Working Panel.
          • 2 Select the Effects tab from the Editing tray.
          • 3 Drag and drop the Effect you want to add from the Effects tray to the Effects palette on the Wo...
          • 4 See help for instructions on adjusting effect duration and replaying clips/ scenes.
      • Saving a Movie
        • 1 Verify that the clip(s) you want to save is on the Product tray. See Help for more details on s...
          • 2 Click Export.
          • 3 Select the format in which you want the document to be saved.
          • 4 Click Next.
          • 5 Locate the folder to which you want the file saved.
          • 6 Name the file.
          • 7 Click Save.
  • PictureGear™
    • Managing Your Pictures
      • 1 Click the Folder tab and browse to locate your pictures.
        • 2 Select the pictures you want to have in a collection.
        • 3 From Collection menu, select Create New Collection.
        • 4 Enter a name for the collection and then click OK.
    • Creating a Photo Album
      • 1 Select the pictures you want to use to make an album.
        • 2 From the Utilities menu, select Album Maker.
        • 3 Choose the type of Album you want and click OK.
        • 4 Now add more pictures, frames, text, and effects.
        • 5 When you are finished, select Create Album in File menu or click the Create Album icon on the t...
        • 6 Designate the folder where you want to save the Album.
        • 7 Enter the Target Album name, select Thumbnails and click OK.
        • 8 The new album can be viewed using most internet browsers.
    • Using Panorama Maker
      • 1 Gather the source images into the same folder or collection.
        • 2 Select the images you want to use.
        • 3 From the Utilities menu select Panorama Maker.
        • 4 Select the correct lens and click OK. (If 35mm lens is selected, the prompt does not appear; to...
        • 5 Click the panoramic icon, near the bottom of the window.
        • 6 Click Full Stitch.
    • Making Still Images and Panoramic from MPEG
      • 1 Select the MPEG file.
        • 2 From the Movie/Sound menu, select Scene break down.
        • 3 Then select Movie Stitch, to create a panoramic picture.
  • For Answers to Your Software Questions
    • Acrobat Reader®, Adobe PhotoDeluxe® Home Edition, Adobe Premiere® LE (Adobe Systems Incorporated)
    • America Online® (America Online)
    • CompuServe® 2000 (CompuServe)
    • DirectCD, Easy CD Creator™ (Adaptec, Inc.)
    • EarthLink Network TotalAccess® (EarthLink, Inc.)
    • McAfee® VirusScan® (Network Associates, Inc.)
    • Netscape Communicator® (Netscape Communications Corporation)
    • PhotoPrinter™ 2000 Pro (ArcSoft, Inc.)
    • Prodigy Internet® (Prodigy Communications Corporation)
    • Quicken® 2000 Basic (Intuit, Inc.)
    • Sony Applications (Sony Electronics, Inc.)
    • Sound Forge® XP (Sonic Foundry, Inc.)
    • Windows® Millennium Edition, Windows® 2000 Professional, Word 2000, Internet Explorer (Microsoft ...
    • Sony Service Center
  • About Your Recovery CDs
    • Application Recovery CD(s)
      • Sony Electronics
    • System Recovery CD(s)
      • Sony Electronics
    • Driver Recovery CD(s)
      • Sony Electronics
  • Using Your Recovery CDs
    • Using the Application Recovery CD(s)
      • To use the Application Recovery CD(s)
      • 1 Turn on your computer. If your computer is already on, close all applications.
        • 2 When the Windows desktop appears, insert the Sony Application Recovery CD in the DVD-ROM drive....
        • 3 When the Application Recovery menu appears, select the icon for the application you want to res...
    • Using the System Recovery CD(s)
      • To use the System Recovery CD(s)
      • 1 Insert the Sony System Recovery CD in the DVD-ROM drive.
        • 2 Shut down your computer as described in “Shutting Down Your Notebook” on page35.
        • 3 Wait four seconds and turn on your computer.
        • 4 Click OK to signify you have read and accept the Microsoft End-User License Agreement.
        • 5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...
        • If your computer does not start from the Recovery CD
      • 1 Press the power button and hold it for more than four seconds to turn off the computer.
        • 2 Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc...
        • 3 Press the arrow keys to select the Exit menu.
        • 4 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “...
        • 5 Check that “Yes” is selected, then press the Enter key.
        • 6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ...
        • 7 Check that “Yes” is selected, then press the Enter key. The computer restarts from the Recovery...
    • Recovering Microsoft® Word 2000
    • Using the Driver Recovery CD(s)
      • To use the Driver Recovery CD(s)
      • 1 Turn on your computer. If your computer is already on, close all applications.
        • 2 When the Windows desktop appears, insert the Driver Recovery CD in the optical drive. The Drive...
        • 3 When the Driver Recovery menu appears, follow the on-screen instructions to complete the recove...
        • To repair software applications using VAIO Support Agent
          • Troubleshooting
    • Troubleshooting your notebook
      • My notebook does not start.
      • My notebook starts, but my system doesn’t start properly.
        • 1 Press F2. The BIOS Setup menu appears.
        • 2 Set the date (month/day/year). Press Enter.
        • 3 Press to select System Time, then set the time (hour: minute: second). Press Enter.
        • 4 Press to select Exit, then press to select Get Default Values. The message “Load default config...
        • 5 Select Yes and press Enter.
        • 6 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e...
        • 7 Select Yes, and then press Enter. The notebook restarts.
      • My notebook starts, but the message “Operating system not found” appears and Windows does not start.
        • 1 Turn off the notebook, and then remove the diskette.
        • 2 Restart the notebook and confirm that Windows starts properly.
        • 1 Remove any diskette from the floppy disk drive.
        • 2 Turn off the notebook.
        • 3 Remove any peripheral devices connected to the notebook.
        • 4 Turn on the notebook.
        • 5 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.
        • 6 Press the directional arrow keys to select the Exit menu.
        • 7 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def...
        • 8 Select Yes, then press Enter.
        • 9 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa...
        • 10 Select Yes, then press Enter. The notebook restarts.
      • My notebook stops responding or does not shut down.
      • My notebook does not enter the power saving mode I selected. (Windows Me models only)
        • 1 Enable Deep Sleep is selected with a checkmark.
        • 2 The message “Standby function is enabled” is displayed. If the message reads “Standby function ...
        • 3 The message “Hibernation feature is enabled” is displayed. If the message reads “Hibernation fe...
        • 4 Click OK and restart your notebook.
      • My system enters System Idle mode when System Suspend mode has been selected.
      • The Power Management setting is not responding.
      • The sound of my notebook’s fan is too loud.
      • The TV screen was blank when I returned from a power saving mode.
    • Troubleshooting the LCD screen
      • My LCD screen is blank.
      • My LCD screen does not restore.
      • The image on my connected external display is not centered or sized properly.
      • I want to change the video resolution of my display.
      • I cannot switch the LCD display to TV display and vice versa.
    • Troubleshooting the mouse and touchpad
      • My mouse does not work.
      • My touchpad does not work properly.
        • 1 Click Start, point to Programs, and click Sony Notebook Setup.
        • 2 Select the Touchpad tab.
        • 3 Click Use touchpad, and click OK.
        • 1 Click Start, point to Control Panel, and then click on the Mouse icon.
        • 2 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign...
      • The pointer does not move while using the Touchpad or Mouse.
    • Troubleshooting drives, PC cards and peripheral devices
      • I inserted a compatible device into the multipurpose drive bay, but the icon does not appear in t...
      • My floppy disk drive can not write to a diskette.
      • My CD or DVD drive is not playing my CD or DVD properly.
      • My CD, or DVD drive tray does not open.
      • I cannot use digital video (DV) devices. The message “DV equipment seems to be disconnected or tu...
      • The i.LINK*-compatible devices connected to the Mini Docking Station do notwork.
      • My PC card is not working.
    • Troubleshooting software
      • My software program stops responding or crashes.
      • When I click an application icon, the message “You must insert the application CD into your CD-RO...
      • I hear background “noise” while using Windows Media Player to play my music CDs.
      • I can not use the DVgate software.
      • My voice-related software does not work properly.
        • 1 Click Start, point to Settings, and then point to Control Panel.
        • 2 Click Yamaha DS-XG.
        • 3 Click the Echo tab and remove the checkmark. Click OK.
    • Troubleshooting the modem
      • My modem does not work.
      • My modem connection is slow.
    • Troubleshooting audio
      • My speakers have no sound.
        • 1 Double click System in Control Panel.
        • 2 Set the sound device to enable in Device Manager.
      • My microphone does not work.
    • Troubleshooting the printer
      • I cannot print.
  • Supplemental Information
    • Switching Between NTSC and PAL Standards
    • Selecting the Printer Port Mode for Your Printer
    • Using the Touchpad
    • Using Optical Out to Record Onto a MiniDisc
    • Hardware Temperature
  • Getting Help
    • Specifications
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