Support options, Immediate help and support – Sony VGC-RA930G Manuel d'utilisation

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Support Options

Sony provides several options to help solve common problems or to locate
support for your VAIO® computer. This section describes all available
resources and offers suggestions on how to access this information for
maximum results.

Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy
guides and supplements, or by accessing the online Computer User Guide and
individual software Help files.

Your computer is supplied with these support options:

VAIO® Computer Quick Start

*

The Quick Start contains information

on how to set up your computer quickly and easily. You can find instructions
on how to connect power cords, cables, peripheral devices, and register your
computer with Sony®. The Quick Start can also provide basic
troubleshooting support.

VAIO® Computer Welcome

This supplement provides information

about supplied accessories and your computer’s hardware configuration.

About RAID Systems

Contains an overview of RAID-0 and RAID-1

levels, along with simple instructions on RAID configuration.

VAIO® Recovery Options Guide Provides information about restoring
individual software programs, software drivers, drive partition(s), or your
entire hard disk drive to the original factory installed settings.

VAIO® Computer User Guide — The online User Guide provides
information about configuring, maintaining, and upgrading your computer.

* Certain VAIO® computers are not supplied with the Quick Start guide, they are supplied

with the VAIO® Computer Welcome.

† Certain VAIO® computers are not supplied with the Welcome supplement, they are supplied

with the VAIO® Computer Quick Start.

‡ This booklet is only supplied with certain VAIO® computers that have RAID capability or

are RAID-ready. See the online specifications sheet for details about your computer's
hardware configuration

.

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